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November 2023 by Dwi A.
I was extremely happy that I met Jerry Fontaine to help me with my purchase of a 2016 MBZ E350 Wagon. The car is in great condition and Jerry was very patient with all of my questions. Jerry never rushed me with anything and was very helpful with the purchase.Highly recommended!! 5-star service!!
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November 2023 by Brad M.
Had a great buying experience with Jerry at Phillips auto. He is a character and had us laughing during the signing process. Had a lot of fun.
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October 2023 by John Pomroy
Jerry Fontaine was good to work with through the buying process. He wasn't pushy and did not behave like the stereotypical used car salesman. The car was in good shape, and was offered at a fair price, so I made the purchase.
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October 2023 by Savage F.
Poor communication. Doesn't respond to consignment emails or texts in Sept or Oct of 2023z Their auto responder system and follow up is a joke. Gave up on trying to consign my Exotic Car here. Just overall poor communication, which is a bad starting signal to be in business with that operates this way. Not sure if they are understaffed or simply don't like my Lamborghini, but to not even get a response is a bad sign. Don't waste your time.
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September 2023 by Astrid S.
We bought a car from this place, but it's been a disappointment. The tires, supposedly new, started causing problems within a month. Even after replacing one, the issues persisted. Just last week, a piece of one of these "new" tires came off, putting my father in a dangerous situation on the freeway. This car has only been driven 9,000 miles since we got it. These tires can't be new--they're falling apart. Thankfully, we're okay, but Philips won't take responsibility and cover the cost of new tires. We're seeking legal advice to protect our rights and prevent others from facing similar situations. This is just not right, and those involved should be ashamed. Be very weary if these used car sales men!
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September 2023 by Jin
Mike and Malcolm were both very professional in the whole process of selling my car to them. Malcolm was helpful and transparent at the beginning by clearly outlining my various options. He was always available for a call/text when needed and ensured to check up on me to see how the sale was going while he was unavailable. Mike conducted the actual sale process when I arrived and it was very seamless and I was out the door within the hour. No haggling, no typical dealer back and forth, I was very pleased with the process. Most importantly, the price I received I thought was reasonable and fair. Highly recommend Phillips Auto for your buying/selling needs.
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September 2023 by Steven Begonia
Jerry Fontaine and Mike Alibrando absolutely killed it, facilitating this sale. Found my 2000 540i on carfax and coordinated with the team on purchasing. I flew in from Phoenix, prepared to purchase the vehicle pretty much sight unseen Fter speaking with them. Once I arrived, the vehicle was in the pristine condition the pictures had conveyed. The quality of vehicles on their lot are a testament to the way they run the shop, mint and crispy. Kudos to the whole Phillips Auto team, even the porters and detailers! Way to make a sale!
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September 2023 by Scott Forbes
Jerry is a straight shooter with a little humor which solidifies his no push good demeanor. I got a good price on a nice truck drove off happy and no buyers remorse.
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September 2023 by Dan Acosta
My wife and I never thought we could get into a car that we dreamed of.....that is until we came across Phillips Auto in Newport Beach.Mike Aziz is our sales rep, he is extremely kind, patient, and cares about generating and maintaining a strong work relationship with his customers, he's been there over 25 years.My wife and I have purchased several vehicles over the years from Phillips Auto: a 2020 MBZ E-class, a 2011 Porsche Cayman, a 2014 Chevy Corvette, and a 2003 Porsche 911.We used to dread car shopping but now we are always excited Phillips Auto doesn't have junk fees, they don't hard sell you, they will advise you on ways to protect your investment (bumper to bumper warranty for example which we are glad we invested in because it saved us thousands of dollars in protecting our multiple investments with peace of mind), they don't make you sit in the office half the day to do paperwork. We always are in an out in no less than 2 hours.I have to say you might experience VIP treatment at Phillips Auto (this is a good thing) because they love their customers and they really go the extra mile, here's what I mean.Most recently Michael Alibrando helped us with a purchase (Mike Aziz was out of town). Our purchase we had a road hazard on the way home due to debris on the ground 3 other vehicles pulled over with a flat tire as well and Michael Alibrando had his assistant Harry Robertson next day hand deliver 2 brand new tires to us with a check for $100 to get the new tires installed.Side note: Car tires are considered "incidentals" which is just a fancy word for consumables that are the fiscal responsibility of the car owner and this is not the norm nor the responsibility for a car dealership to do something like this in fact it's unheard of. But that's exactly what I mean about Phillips Auto,Mike Aziz, Michael Alibrando, Harry Robertson, HUGE thank you for what you do on a regular basis day in day out in providing excellent customer service. You won't be sorry when you go to Phillips Auto.
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August 2023 by Tori V.
My wife and I never thought we could get into a car that we dreamed of.....that is until we came across Phillips Auto in Newport Beach.Mike Aziz is our sales rep, he is extremely kind, patient, and cares about generating and maintaining a strong work relationship with his customers, he's been there over 25 years.My wife and I have purchased several vehicles over the years from Phillips Auto: a 2020 MBZ E-class, a 2011 Porsche Cayman, a 2014 Chevy Corvette, and a 2003 Porsche 911.We used to dread car shopping but now we are always excited Phillips Auto doesn't have junk fees, they don't hard sell you, they will advise you on ways to protect your investment (bumper to bumper warranty for example which we are glad we invested in because it saved us thousands of dollars in protecting our multiple investments with peace of mind), they don't make you sit in the office half the day to do paperwork. We always are in an out in no less than 2 hours.I have to say you might experience VIP treatment at Phillips Auto (this is a good thing) because they love their customers and they really go the extra mile, here's what I mean.Most recently Michael Alibrando helped us with a purchase (Mike Aziz was out of town). Our purchase we had a road hazard on the way home due to debris on the ground 3 other vehicles pulled over with a flat tire as well and Michael Alibrando had his assistant Harry Robertson next day hand deliver 2 brand new tires to us with a check for $100 to get the new tires installed.Side note: Car tires are considered "incidentals" which is just a fancy word for consumables that are the fiscal responsibility of the car owner and this is not the norm nor the responsibility for a car dealership to do something like this in fact it's unheard of. But that's exactly what I mean about Phillips Auto,Mike Aziz, Michael Alibrando, Harry Robertson, HUGE thank you for what you do on a regular basis day in day out in providing excellent customer service. You won't be sorry when you go to Phillips Auto.
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August 2023 by Nick Lawlar
Jerry Fontaine was absolutely incredible! He showed us each car individually and was extremely knowledgeable on all of them answering our questions. Everyone was very inviting and kind making this a wonderful experience!! Thank you very much!
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August 2023 by Kam F.
Couldn't be happier with my recent purchase at Phillips Auto with Mike Aziz.I've been searching all over the country for the past year for this rare vehicle and finally found it right In my back yard at Phillips Auto.The process was smooth , straight up with no games.Mike is a true professional and gentleman.I look forward to purchasing many more vehicles in the future for myself and family.If your looking for that dream luxury vehicle with a true vip service.Give Mike a call.
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June 2023 by Cassandra A.
I made an inquiry online about a cayman they had, Jerry Fontaine responded back quickly and we set an appointment to come view the car. The overall process was extremely smooth, by far the most pleasant car buying experience I have ever had. I've been looking for a cayman for a few months and the one they had in stock was immaculate. I'm extremely happy with my purchase and wouldn't hesitate to do business with them again.
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May 2023 by Sachin Patel
Mike A and his team ate great to work with. The car I purchased is exactly as described down to the smallest details. Mike was gracious in my requests for multiple extra photos and angles. Living in Chicago and working in New York buying a car from California could not have been easier with Phillips Auto & their admin team.
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April 2023 by John Valencia
The best vehicle purchase that I've ever experienced. Large inventory of great cars, exceptional customer service, and an easy and smooth transaction process. Mike Aziz really went out of his way to get me into a really nice Jaguar F-Type convertible. I look forward to returning to Phillips Auto for another vehicle soon!
