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February 2024 by Laurie L.
I go to see Michael every 4-5 weeks. He is always friendly and pleasant. I told him I wanted a long hair style that I could get out of the shower, shake dry and would look great. He did it!!!! Amazing guy who listens well Thank you L
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June 2023 by Shain M.
I recently had a keratin treatment by Mike the owner and I must say it was a complete disaster. I am deeply disappointed with the service I received and feel the need to share my experience to warn others. Here's why: I met him at a supply store and after talking to him he examined my hair suggested this service for $120 . and some highlights for additional $125. I had some hot spot on the Hi lites and he tried to fix that at time he did the Keratin treatment. After he was done with the treatment he said the cost is $250. ( since as he mentioned he saw my Audi car ) . First and foremost, the communication regarding the keratin treatment was misleading. He assured me that it would leave my hair smooth, frizz-free, and manageable for several months. However, the reality was far from what was promised. During the treatment, He applied the keratin solution haphazardly, resulting in uneven distribution throughout my hair. I specifically asked for extra attention to my frizzy ends, but he ignored my request completely. I used to perform this treatment myself as an stylist and I noticed the procedure was not done as it should have been. Furthermore, the treatment itself was ineffective. Not only did it fail to deliver the promised results, but it also left my hair feeling dry, brittle, and lifeless. Instead of the smooth and shiny hair I was expecting, I was left with a tangled mess that was even harder to manage than before. To make matters worse, the owner's response was appalling. When I reached out to express my dissatisfaction, He was dismissive and unapologetic. They refused to acknowledge their mistake or offered partial payment that he never fulfilled, rectify the situation. It was clear that he prioritized profit over customer satisfaction. When I texted him my pictures and my dissatisfaction he kept posting before and right after it was flat ironed at 480 degree. huh ? when I asked for partial payment he said stop harassing me. Given my experience, I strongly advise against getting a keratin treatment at this salon. The misleading information, ineffective results, poor customer service, and overall lack of professionalism make this salon unworthy of anyone's trust. Save your time, money, and hair health by seeking a reputable salon that prioritizes customer satisfaction and delivers on their promises.
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October 2022 by Nikki R.
Kind person! Great location w views of Newport! Gem hidden in ritzy Newport w a quaint feel. I approve
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October 2022 by Michelle B.
My son's precious girlfriend had a true hair emergency . Contacted Michael yesterday and he got her in today. We were looking for a miracle worker and came through! Amazing transformation. She couldn't be happier.
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October 2022 by Kimberly R.
Michael was completely amazing. A literal hair wizard. I couldn't have been any happier today. I ruined my hair on my own and he came in and literally saved my hair. I was looking into other places before finding Lather Salon and they said I had to do a global bleach but I'm fact i didn't. I came out with no breakage healthier hair than what I came in with. From the hair color, service, hair cut and styling was a complete dream! Simply amazing! I've been to many different salons/stylists and I've never been truly happy until today. I absolutely adore my new hair color and cut!
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March 2022 by Hailee B.
was walking by and my dog started choking on something and spit up THE SMALLEST and when I say the smallest I mean like a dollar coin sized amount of throw up on the side walk.. I didn't think to clean it up because it was nothing it literally looked like someone spit on the sidewalk. I walked back past 10 minutes later and a man blurted out NO when I looked in. I had dropped my debit card along the walk so I politely said excuse me have you seen a debit card out front? he replied "no but I saw your dogs throw up" super unfriendly and rude. Like I'm sorry a little tiny amount of spit up bothered you a$$hole. Anyway I said okay thank you sorry about that and he watched me walk all the way down the street until he couldn't see me anymore. What a creep. People like this deserve to go out of business.
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October 2021 by Daiqueri Squires
Michael is Amazing
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May 2021 by Rosalie Valgreen
Alex from Lather SalonSpammed my Instagram page, with great comments and likes, quickly messaged me promoting the Conditioner and blowout with 2 finishing productsBut quickly turned the switch and became rude with me , after Alex offered the conditioner treatment and blowout. I shared I have my own hair treatment and I hand make my own shampoos and conditioners myself after a very bad experience with my hair, I shared with Alex I’m not in need of any treatment because I finally found what works for me and it’s healthy I make it myself I’m fixing an experienced hair dressers mistake that left my hair ruined. I thank Alex and wished Alex the best of luck and I even gave the complaint back and yes I do see that this conditioner treatment seems to work and look great for everyone else and I knowledge Alex’s Talent. I shared a very happy good closing message it’s 2:22am and Alex is still blowing up my messages and Being rude calling me a control freak.
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March 2021 by Annamarie M.
Michael and his team of stylists are second to none when it comes to customer satisfaction and service. Hair Stylist Alex, has been doing my hair for over 25 years! His meticulous methods and expert hair color expertise is something I can always count on when getting my hair done. Whether long or short hair, Alex can get the job done. I am especially happy with the Keratin treatment that I receive every few months. It keeps my hair smooth and free of frizz! Highly recommend this salon and stylists!
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January 2021 by Brad Martin
Mom love it
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July 2020 by Christina Biery Jackson
Michael Black is the best. He's taken care of me for over 15 years!
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April 2020 by Shon Biri
Michael did a great job. Would highly recommend him and the shop.
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July 2019 by Employee Hotline
DO NOT GO TO ALEX! I have never had anything close to this bad of an experience. I talked to him on the phone and told him I wanted a Brazilian Blowout and that I was very conscious of cost and wasn’t sure I’d I could afford one right now. He said that since I was new he would give me a great price and I scheduled and appointment. The salon was like a blast from the 80s but not in a good way - totally dump. The owner seemed professional at least but Alex did not. It cost me $475! I couldn’t tell at the time because he had blown out my hair but when I finally washed my hair at home it was damaged and way more frizzy than it was before I went it. When I reached out Alex he was rude and aggressive and said he didn’t give me a Brazilian Blowout - he had used a “European” product. That was not what I had asked for. I had to go back to my normal salon the following week and paid half as much for her to try and fix my hair. Total rip off and super unprofessional.
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June 2019 by Marjon Ghasemi
DO NOT GO TO ALEX! I have never had anything close to this bad of an experience. I talked to him on the phone and told him I wanted a Brazilian Blowout and that I was very conscious of cost and wasn't sure I'd I could afford one right now. He said that since I was new he would give me a great price and I scheduled and appointment. The salon was like a blast from the 80s but not in a good way - totally dump. The owner seemed professional at least but Alex did not. It cost me $475! I couldn't tell at the time because he had blown out my hair but when I finally washed my hair at home it was damaged and way more frizzy than it was before I went it. When I reached out Alex he was rude and aggressive and said he didn't give me a Brazilian Blowout - he had used a “European†product. That was not what I had asked for. I had to go back to my normal salon the following week and paid half as much for her to try and fix my hair. Total rip off and super unprofessional.
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June 2019 by Donna Fost
I've been going to Michael at Lather Salon for the past 20 years. He is amazing! I won't let anyone else touch my hair!!