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January 2023 by J T.
I wish there was a way on Yelp to leave 0 stars, as Hills doesn't deserve even 1. I called Hills to schedule a diesel delivery as I was coming back from Oxnard and needed about 450 gal of diesel. I spoke with Hills and gave them my credit card info when I was about 20-30 min out and told them that I would be at my slip within an hour or so. When I pulled into my slip, there was something hanging off the pilings and the supports for my outriggers both got caught and snapped, causing my riggers to drop down. I immediately ran out to get replacement supports to get my riggers back up, and while I was at West Marine (10 min away), I got a call from the guy who drives the fuel barge. He immediately started in on me with what I can only describe as a tirade. He started swearing at me and yelling, saying that I wasted his whole day since my outriggers were hanging down, and he couldn't tie up to fuel my boat. I tried to call him down a bit, which was tough as I was already stressed trying to get the riggers fixed, and explained that I would be back in about 15 min with the parts to get the riggers back up and out of the way. That wasn't good enough. He continued on about how I ruined his whole afternoon because he had to come all the way out to the marina and couldn't tie up due to my damaged outriggers. Right. I wasted his whole day since it's such a long ride from Balboa to the Dunes, and he couldn't wait 15-20 min for me to get back with the parts to repair the riggers. After a solid 5-10 min of being berated by this a-hole, I had enough, and proceeded to give it right back to him. Boaters usually have compassion for other boaters who are in a bind, but clearly this guy was too concerned with waiting a few minutes for me to get back and about getting back to his beer to have any compassion or understanding. He took a situation that was already stressful for me and just compounded it by yelling at me as though I did something to him on purpose. I will never get fuel from Hills again, as waiting 15-20 min so they could sell me 450 gal of diesel obviously was too much for them to handle. Moreover, Friday was extremely quiet in the harbor and I can't imagine they were running all over the place delivering large quantities of fuel to other boats. Instead of being patient and helpful, the guy was simply too self absorbed and too self important to take a minute and listen to the customer. I saved a voicemail from the guy and I wish there was a way for me to post it so the rest of you could hear what a jerk he is. I'll spend my $2,000 on fuel at Island Marine Fuel on Balboa where they are kind, friendly and treat customers with the same respect that they too deserve. Don't buy fuel from Hills. They don't deserve our business.
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May 2022 by joell okko
Don’t go there for gas !! Declined my card six times another card three times ended up blocking my account then had to spend time calling my Bank of America to get it my cards unblocked after I’m on the water having a great day. Only credit card charges would work not debit cards very unprofessional and rude workers telling me to relax for $226 my accounts have more than enough money to cover my expenses. Will never go back there I’ll only go to the gas station right next to the ferry on the island side -good luck to you guys. Thanks for ruining our afternoon acting like rude disrespectful people.
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October 2020 by Paul Hill
The Hill family sure does love the boat life.
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August 2020 by Dick Andrews (Captaindicky101)
great place to do business
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August 2020 by Dana Stinson
Great group of gals and guys they do their work very well and with a smile
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August 2020 by Andrew Spath
Best people best place in town! Fuel priced fairly.
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November 2019 by Billy Carpio
Very friendly and great prices and fuel
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June 2019 by Joe F.
They had the squid to use as bait for our fishing experience on the pier. No thrills, no frills, just great service.
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April 2019 by Geoffrey T. Ruppert
The Best Fuel Dock in Newport Harbor! Great Staff, Great Services and a piece of Local History!
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February 2019 by Linda Holle
Always great professional service. Fuel prices are good.
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November 2018 by Billy Tupman
Awesome service
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October 2018 by Joshua Hardy
It's an awesome place to go everyone is friendly and helpful.
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August 2018 by Thatskankj 9.
Tucker gives exceptional customer service! We salute Tucker for his service on this day but do not salute jet skis. This man is a legend and I can't forget about Enrique. quality service all around.
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April 2018 by Kelsey C.
Kaylin is the best! She works so hard and make sure everyone is treated well. Everyone who works here works hard and does a great job! Love this place.
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August 2017 by Geoffrey R.
Best Fueling Dock in Newport Harbor / West Coast. Friendly Service, Good Prices, Cold Selection of Beverages & Local Current Weather and Boating Knowledge by Staff. Highly Recommended.
