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“Amazing customer service. Jacqueline understands exactly what you are expecting and the result is breathtaking! She redid our entire house, kitchen bathroom, living room with her signature hardware and we couldn't be happier! We highly recommend her and her long time "savoir faire".”
“I had an issue with one of my screws being stuck in my guitar, and even though it was a strange request Mike was happy and willing to assist me despite the store being busy. He helped me find the right tools and replacement parts, and even installed them in for me. Mike deserves a raise!”
“Wonderful, courteous service. Old school. I was a patron here on multiple trips this May as my local Air B n B was lacking kitchen essentials. This business is what classic Newport, CDM was built on. Thanks guys. We’ll be back.”
“Several days ago I got help from Stephanie Yang at Fashion Island, Restoration Hardware, and she navigated me through the cancellation of a vanity I had ordered in the wrong color. Then, she graciously and patiently showed me options and helped me choose a new vanity with a travertine top that I love. She explained that the vanity top came with a sink so I would not have to purchase one separately. I’m not a designer; I’m just a customer who needed some direction and she was so pleasant as she helped me! The employees at Restoration Hardware are always knowledgeable and helpful in a way that is not expected anymore. They go beyond!!I’m a fan of RH forever. The service and attention to detail at Restoration Hardware continues to amaze me. I have purchased three bedroom sets and 2 sets of dining room chairs. I am always pleased with the purchase and delivery.”
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“Went in for a replacement key fob for my girlfriend's car. While they did not have the right one in stock, they recommended several other places to check. Very knowledgeable and friendly.”