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November 2023 by Gelacio Moreno
very bad experience.They never refunded my money they overcharged me
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October 2023 by Michael Bogseth
Unorganized, departments don't communicate, over complicated simple tasks, limited online communications, mail correspondence for issues emails are more appropriate for email. I did not choose them my mortgage was sold to them.
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September 2023 by Babak Firoozi
This bank's headquarters is in the Philippines. I complained to the FBI because we were scammed by one of the bank's customers. The FBI told us that this bank had been flagged for fraudulent transactions.
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May 2023 by SupaSal
This place is awesome
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March 2023 by Aiden Lee
There is no way you can get a hold of right person. Tried numerous times and never get resolved. Don't know what to do. Just make you circle around until you give up. Horrible ..
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March 2023 by Rico H (RL)
never ever use this horrible bank. they are crazy to call everyday to ask you to pay mortgage . but I already set up autopay. the banker didn't check the file.
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March 2023 by Conny Pineda
They never explained anything about my loan even to the extra payments they charge crazy interest rate I hate this bank stay away peopleeee
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March 2023 by Angel Lopez
probably one of the most weird banks out there I mean the name on its own is weird you can;t even call them I didn't even know this location existed, the only reason i use this bank is because I was banned from well's fargo out of no reason. worst bank I have been with I have tried calling and only once has anyone picked up, well actually they called me to tell them I owed them money, turns out my son had used my credit card but that;s besides the point. I tried paying back but they took more than needed idk how this is even a private bank like bruh if it's private why are you oofering your horrible service to the public, this is why I hate californa, im moving to spain, my grandpa lives there.
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March 2022 by Dare'l Gill
Horrible banking company, there's no way to get in contact with them, They sent me a check for over charging me that was dated in Sep 2021 which got to me Jan 2022 & this wasn'tthe first time either. No matter what time i call them there's no way to get in contact with someone who's going to help me. They have no real location to were i can show up & get service honestly the worst bank I've ever loan with based off over charging fees & no successful contact. Bank or get a loan with them if you want but i definitely do not recommend this 53th bank at all. My very own bank Alta Vista couldn't even get in contact with them so if you're going to this bank for a loan or etc good luck, ill say to read the other comments first if you don't believe me on how poor their service truly is. Hope this help a lot.
