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July 2022 by Michael B.
PRETTY CLOTHES ! My wife and I were working our way along all the shops in the Crystal Cove Shopping Center. We are always looking for something and you never know what you might find. Lots of wispy fashionable women's apparel....there was something on a clearance rack at the back of the store. WRONG SIZE ! We moved on !
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May 2022 by Denise H.
I love this cute little boutique. Coastal Cool has a selection of casual, beachy/boho stuff you don't see everybody wearing coming and going. I saw Frank & Eileen, Johnny Was and a great selection of Chan Luu jewelry along with a lot of other labels and are on the higher end side. Be prepared to spend a pretty penny here or just browse to your hearts content. The salesgirls ask if you need help and then they let you browse. The store is also merchandised so beautifully that you want to buy this & buy that & buy this and so on and so on LOL. There was a bottle of yummy smelling perfume by the register that I sprayed on that smelled sooo good. I forgot the name of it but i think I'm going to go back and pick it up since my hubs loved it & he can't stand most perfumes.
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April 2021 by Chanel L.
Talk about a super cute boutique right in the heart of Crystal Cove! Randi & Jules are so kind, helpful, and eager to assist! Tell the ladies what you're looking for and they will recommend great styles perfect for you. Customer service is fabulous! All the items in this boutique are truly unique and can help you fulfill that true coastal lifestyle. I can't wait to return to see what they get next!
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January 2020 by Susan Costanzo
ALL Sales people are phenomenal and personable. Jules will have items in the dressing room she thinks I'd love and most of the time I do!! Randy's sweet and helpful as well as I love love love....Linda!! You all have to go! The clothes are so individual and unique!!
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August 2019 by Samantha B.
Cute store with unique pieces- lots from all over the world you don't see everywhere. It ranges from seeming very old lady to young and contemporary. But mostly conservative, flowy pieces that would be good fro traveling- all of high quality. Shout out to the cutest shop girls ever- Jules and Randy! They are funny and helpful (and honest!) and they love dogs!
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June 2019 by H T.
super cute merchandise! very helpful associates! I really like this store and there merch is cool and not like anything else I have sene before.Much easier than online shopping since I Can go into the store! very happy with my purchases!
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August 2018 by Alexander K.
Came in to shop for my mom's birthday gift which I have trouble finding every year. I was helped by Randi who helped me find the perfect combo. Great customer service and selection.
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April 2018 by Jacqueline C.
This store is always filled with beautiful brands and fabrics from all over the world - pieces that can't be found in dying departmental stores, or at every store in town. It's hard to see everything at once so I'm glad the very helpful stylists easily pick up on my taste, it makes the shopping experience SO much easier. I trust when I get a phone call about new product that it's worth my while, and it always is. This store carries single size runs so when I get that phone call, I don't walk, I run! Jules and Randi have worked here for several years and always make me feel so welcomed, I value their suggestions and opinions. The review on "too much" customer service is hysterical. The Boutique experience is all about the help of the Stylists. These women are in their "home" environment far longer than you or I, so yes, they know their merchandise and want to make sure you see the best of the best. They also couldn't be more friendly, which is sadly hard to find in high end stores. All I have to say is, if you hate being serviced and love being ignored, stay home and shop online. SHOP LOCAL!
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July 2017 by Randi M.
Love this store! Such a great alternative to having to go to the mall. Not to mention the sales girls are amazing, helped me pick a great outfit, and so knowledgeable. Can't wait to find a reason to shop there again!
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July 2017 by Carol F.
This is definitely my go to boutique in Newpirt Coast. First off Jules and the rest of the staff are so friendly, fun and helpful. Always have been greeted with their lovely smiling faces. They always help me putting together some great outfits and they know when to step back and just let me shop. Can't say enough about how great this store is.
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July 2017 by Mariana P.
I wear walking by and saw this cute store and decided to go in and check it out. So glad I did. Not only do they sell the cutest clothes but the sales people were the best. They were so helpful and just a joy to deal with. Not too pushy but enough to get me to spend some $$. I got a couple of cute summer tops and can't wait to wear them out. If you are in the neighborhood, please do yourself a favor and go in there, you won't regret it!
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September 2016 by Sue Costanzo
Like the help Jules and Randy gives me....it is my go to shop for special events and actually everything! Love that I don't need to go through junky high volumed stores where everything is falling off the hangers....the Coastal cool shop is always orgainzed and wonderful....breath of fresh air! Jules always has great taste and brings items to me that I wouldn't ordinarily choose....but I end up loving them!!
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April 2016 by Michelle L.
No customer service skills! The two sales associates were extremely rude and not helpful at all. They were too busy talking amongst one another instead of assisting a customer.
