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August 2023 by Roy S.
Trying to open an account and obtain general informatin. But nobody cares to answer the phone. And the automatic telephone menu is useless. Maybe this branch is closed?
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December 2022 by john A.
My account was opened on the 23rd never received a call. Never received an email to let me know that my bank account was opened. I continuously tried to call branches, including this one in Newport Beach where I open my account and no one ever answers the phone I went directly to a bank to request temporary checks and they said that no branch offers that the only thing I can do at the moment is to wait 7 to 10 business days for my car to arrive. It has been three weeks now since I applied for this account and it has been nothing but a nightmare. I am writing this because I am switching Banks. I have never experienced such horrible
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October 2021 by Sergei Pavliukovich
Out of service, in spite of Google said it was online.
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February 2019 by Jacob
False location, couldn't find it
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October 2018 by Alek T.
Over regulated bank with too many rules. Does the bank think they can stop fraud with all the fees and rules applied to bank ing? Not the most user friendly bank.
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July 2018 by Elizabeth V.
So I am asked by my finance manager to please open a Citibank account because some investors and clients prefer their banks for business. I understand, but obviously this bank doesn't get it. Not only that issue, but if I didn't have absolute verification of my address I couldn't have an account opened. My business license filing wasn't enough and even an affidavit of insurance my agent sent wasn't acceptable. I don't pay utilities so I couldn't provide proof of utilities. I went through the entire list of requirements and nothing was acceptable. I could publish in yellow pages, but I already published in the local paper from state regulation to make my fictitious name legal. See the stupidity that I was put through. I decided this bank was not for me.
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March 2018 by Chad R.
The banking industry has it's bumps and deservedly so. But I must give a shout out to my Bank. They are always so professional and accommodating in everything I ask for. It is nice to have that level of attention and caring that has long left this industry. I recommend highly joining this bank. Be aware, they are not everywhere and it is sometimes difficult to find a branch but for my local bank in Newport, Love them!!
