June 2021 by Frank Grossman
I had several issues/items to take care of and was helped by Fatemeh and Leonard. Both team members were extremely kind, professional, and helpful. I also have to add that Leonard was particularly awesome, both for the effort he gave to help me take care of some things and also because of his amazing personality. This is a great bank branch that certainly deserves some recognition!
June 2020 by Kevin Cortright
Bank is closed
December 2019 by Jenna B.
This is the updated review they completely fucked up my account I just posted in in the other one I thought they cared they took 3000 from me out of my online banking it was fragile and I tried to report it they won't give me my money back I tried to file a police report and they told me because it was online I have to go through my bank nobody helped me I went through four different people and they just keep giving me the runaround no one will help and it makes me sick to my stomach it's the holiday season and they are complete assholes they don't give a fuck- do yourself a favor and go to Wells Fargo or any other bank besides Chase because they will fucking steal from you and not give you your money back I am seriously going to legitimately switch my banks completely - THE Worst customer service of all time!!!!
July 2019 by Linda Fuller L.
Outstanding client care and customer service! I was greeted and helped right away. Impeccable respect by all. Had several portfolio questions - all answered and strategically implemented for what I wanted to do. I've recently moved from Arizona, and don't recall ever receiving this level of service! It was a pleasure! Highly recommend.
October 2018 by Martha L.
I never had any particularly good experiences with Chase, but for the past year or two, things have gotten a heck of a lot worse. I can never log on to their site with my PC in less than 30 minutes, and most days I can't even get into their iPhone app at all. When I DO manage to get in and gain access to my accounts, I find it impossible to navigate their interfaces. Enough was enough - I went into a branch, closed all my accounts, and will put my money in a bank that will actually let me see and use it, rather than a sub-par Behomoth like Chase.
May 2018 by Monica L.
The people here are so nice! I was helped with depositing cash via the super machines; the lady answered all my questions, made sure I got everything I needed, and led me to the banker when I needed additional help. The banker was also full of smiles, very helpful, and got things done efficiently. I have absolutely nothing bad to say about this branch; absolutely wonderful!
April 2018 by Wayne T.
It's hard to find a bank as awesome as this. Old style customer service. There are no slackers here. .The minute you walk in the door there is someone there to assist you. Congrats to the Chase staff here . I am visually disabled and they take care of everything. Thank you .
August 2017 by Lauri R.
I love this bank. Every time I go in to use the ATM Elena ALWAYS asks how I am and asks if I would like an envelope or If I need help with anything. She is amazing.
June 2017 by James S.
Excellent service. Professional and helpful staff. I went to this Chase branch right at the closing time. The gentleman there still allowed me to get in the branch and assisted me. This meant a lot to me. Thank you