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July 2023 by Tim B.
Thank you John for helping fixing my Rolex.5 star service . Friendly and experienced customer service
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June 2023 by Jennifer S.
I have had wonderful experiences here for several years! I stopped by today to see if they could help fix my 12-year-old's digital watch and Jon fixed it in a few minutes and didn't charge me. They are always so helpful and friendly.
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April 2023 by Margaret Bailey
The jewelry and service are outstanding. There are so many beautiful pieces with a multitude of various gems. The estate jewelry is very unique. The diamonds are stunning. Marvin, Jon and Betty are knowledgeable and take the time to help with every detail of a purchase. They are simply the best!
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January 2023 by Gretchen P.
I cannot say enough good things about Carol Klein. My husband and I (and our entire family) have been coming here now for over 18 years. We always receive honest, excellent service. The staff care about their clients and take the time to get to know them so they can better help you. I wouldn't take my jewelry repairs or purchase any jewelry from anywhere else. Marvin, Betty and Jon are top notch and I appreciate their work ethic more than ever. Highly recommend!
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September 2022 by Balugo Gorme
They’re very accommodating people and have stunning pieces of jewelry. John did a great job for resizing my ring. This is highly recommended.
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December 2021 by Eric P.
This is an amazing family owned jewelry store in the heart of Newport Beach. The owners and staff go above and beyond and if they don't have what you need, they will find it or make it. Highly recommended.
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November 2021 by Kristin T.
Love this store! The team is so kind and helpful. And the jewelry is stunning. I go in and pick out what I love. They note my fav pieces and then my husband goes in and they can help him pick out the perfect gifts for me! He's purchased a diamond bracelet and diamond earrings. I love both pieces soooo much!! Every time in go into that store I walk out with a smile whether I purchase something or not! Highly recommend. 10 out of 10!
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October 2021 by Heather W.
Due to unfortunate circumstances I was helping my father sell a watch he had, Jon was so kind, honest and helpful. I highly recommend coming to his beautiful store wether you are looking to sell a piece of jewelry or buy something new, he has some gorgeous pieces to choose from thanks again for all of your help Jon!
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July 2021 by Kristi M.
We absolutely LOVED our experience at Carol Klein, and would recommend them over and over again! Jon designed my husband and I's wedding bands and my engagement ring. Jon captured my husband's vision for my engagement band perfectly (I could not love it more!), along with both of our wedding bands. Their entire team are easy to communicate with, their service is incredible and the quality of their jewelry is unmatched. Look no further, you found your jeweler :)
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July 2021 by Tina P.
I went into Carol Klein a few weeks ago to have a few things repaired. While I was waiting for them to write it up, I noticed a beautiful ring in the case. They helped me to realize that I would be able to take my existing ring and have it re-set in a similar fashion using some of my own diamonds, and just a few new ones. Not only were they nice as can be, my new ring is GORGEOUS....and came out LESS expensive than what I was quoted! Thank you Marvin and staff for making this customer SUPER happy and recommending you to everyone!
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July 2021 by Guy V.
Offered me $5k for a 2.9 karat emerald cut diamond ring in a platinum setting with a favorable GIA certification. Got $13750 from one of there local competitors. So dont ho there to sell something unless you want to get low balled.
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April 2021 by Diana F.
Excellent! I came in to have a custom necklace fixed and was able to get the chain and the stone mounted perfectly, just how I imagined it. The chain was delicate, vintage gold, and my grandmother's. I was very weary of who I would trust with it and took a bet on CKJ. I am very glad I did, they exceeded my expectations. Everyone here is wonderful. Jon helped me from beginning to end, and was patient with me while I made changes. He is so kind, knowledgeable, communicative and has a great eye for suggestions and determining what you're looking for. I always felt like a valued customer. Excellent customer service, excellent quality product. Betty is also great! I would HIGHLY recommend them. This place is an OC gem! Pun intended. ;) Thank you to everyone here!! I love love my necklace! I will definitely be coming back here for all of my jewelry needs.
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February 2021 by Lia S.
Looking for a jeweler? Look no further. Carol Klein Fine Jewelry has a fantastic selection with incredibly personal service. My (now) husband purchased my engagement ring here and we also purchased our wedding bands. We were so excited to get wedding bands we came in shortly after the engagement and Betty documented the styles I liked and the size that fit. When we returned to make the final decision on which rings to choose as our bands, she knew exactly which styles I had previously liked. So sweet! Jon was so helpful and goes above and beyond. They have cleaned my ring and resized my engagement ring and each time the craftsmanship and attention to detail is incredible. Marvin, Jon and Betty are all so helpful, accommodating and kind. This is a jeweler with integrity and our exclusive jeweler. Highly recommend!
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November 2020 by Lauren C.
Marvin, Betty, and Jon are absolutely amazing! They worked with my fiancé to design my dream engagement ring and have treated us like family whenever we visit, always taking care of us (and keeping my ring dazzling!). The quality of their jewelry is unrivaled and so is their customer service. Highly recommend.
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June 2020 by Katie Snep
These guys are the absolute best! Super personal and remember you no matter how long it’s been. I come here because of the kind people and the loyalty. They’re pricing is absolutely fantastic and worth your penny don’t go anywhere else.