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October 2023 by Ches And Suzi M.
We were in the market for a treadmill and started searching YELP for a place to buy one. After reading the reviews about Rob from California Home Fitness in Newport Beach, we knew this was the place to go! We called to set up an appointment with Rob and went to the store a few days later. All the 5 star reviews are true. Rob is extraordinary - he is such a kind and pleasant person. He's been in the business over 20 years and is extremely knowledgeable. He loves what he does and it shows! He answered all of our questions and was so patient as we tried to decide between 2 treadmills. While we were trying out the treadmills, he looked up the availability of the ones we were considering. We ended up purchasing the treadmill that day. The treadmill was delivered last week and is working perfectly. From beginning to end, this experience was seamless. Thank you, Rob - it was such a pleasure meeting you!
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August 2023 by Jeanine Barrus
I called this place three weeks ago to inquire about a treadmill. Jesse answered the phone and was one of the rudest condescending sales reps I have ever dealt with. I tried to get a little info on two different models and immediately into the conversation he called me adversarial, and then when I asked him if the treadmill quote he was giving me was for a brand new treadmill, he immediately went on the defense stating this has never happened before, alluding that there was some disconnect in our communication and pointing the finger my way.Jesse was actually the one who was adversarial from the start and went off on me from the get go and for no reason. I never raised my voice to him and was not rude to him either. I was simply trying to get info on two different treadmill models to decide which one would be the best for me, but apparently he had another agenda and possibly did not appreciate the fact that I did a little research before calling him.Jesse needs a serious attitude adjustment. He went way off on a tangent with his accusations that made absolutely no sense and literally came out of left field.Thanks to his very sour attitude and extreme rudeness, I bought my treadmill from Life Fitness directly. Thank you Life Fitness for giving me that option!
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January 2022 by B A.
I came in to California Home Fitness in the Newport Beach location and spoke with Rob about getting a really professional treadmill from Precor that I used in the health club. Rob was very knowledgeable about the model I was looking for. He was very easy-going and did not seem like your typical salesman. He was patient with me as this was going to be a very large investment, and I needed some time to make the purchase. He followed the order all the way through and made sure the delivery went smooth and seamless. I highly recommend Rob and his company California Home Fitness for the best quality products and the absolute best service.
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June 2021 by Xiao Y.
Our search for a home fitness dealer began on Yelp. California Home Fitness, Newport Beach, was our top choice based on star ratings. Our experience with Yelp 5-star ratings is mixed. Most 5-star companies are acceptable, but some are clearly not 5-star level. Only a few are extraordinary. Rob at CA Home Fitness is extraordinary. He delivered perfection. If it were possible to give more than 5 stars for Rob's performance, we would do so. We have nothing but praise for his integrity, personal interest, high-level communication skills, and overall comfortable demeanor. Rob is not a pushy salesman. He doesn't feel like a salesperson at all. Instead, he genuinely tries to help people find what is right for them. Rob is a perfect gentleman and expert fitness advisor. We are very happy with our experience.
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June 2021 by Hieu V.
Awesome people working here. They don't sugarcoat anything but ask you a lot of questions so that you get exactly what you need. Thank you again for letting me walk out with a free weightlifting belt.
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March 2021 by Five Times
Great store! They literally have everything you need.
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February 2021 by Darrell Lashley
California Home Fitness is incredible! I go there all the time and just had my company holiday party there! The banquet room is fantastic. The food is incredible and the service is tremendous,
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February 2021 by Emanuel Figueroa
My friends and I loved it especially the outside patio and their full bar.The food was very tasty even though I'm not a big fan of Mexican food !
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February 2021 by Garrett Sok
Love this place! Beautiful Ambience, Decor and the happy hour cannot be beat! Food is wonderful and everyone is friendly .
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January 2021 by Woojin C.
Rob helped us buying our precor treadmill today. He is kind and so knowledgeable about every single model we had questions about. And recommendations were sincere, (not just purely based on prices) which helped us narrowing down decisions. It was a great purchase experience!
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November 2020 by Diane Roberts
Rob is a nice guy. I looked online all morning & couldn't find weights I wanted at the price I was willing to pay. Found some nice ones here. My weights were ready for pick-up when I arrived.
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October 2020 by Trevor Hoffman
I purchased a brand new Precor elliptical from California Home Fitness. I was told the machine would arrive in 2 weeks. Delivery took more than 4 weeks. The machine arrived broken. I was told that a service company would fix it. The service company came and the technician told me I would have a new console within a few weeks. A month passed. I called the repair company, and they told me that the technician didn't get the entire serial number off the machine, so no parts had been ordered. Yet they failed to inform me of this. From start to finish (and I still have a broken machine), this has been incredibly poor quality and service.
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October 2020 by Logan Smith
Rob was amazing! Super nice guy and excellent follow up. They had a long delivery time because of what we needed being back ordered but ended up delivering it almost a month sooner than originally anticipated. Great customer service and delivery. Very happy with our purchase and will be coming back here for any future home gym needs. Thanks Rob!
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September 2020 by Karen C.
Boy what a nice surprise to shop at this store. My husband and I were looking for an exercise bike and a treadmill as all the gyms were closed down. Rob took so much time helping us and explaining all the many options they offered. We were pretty clueless. We ended up spending a little more than we had planned but I'm so glad we got the more Upgraded models. Rob wasn't at all a high pressure salesman. His demeanor was one of just there to inform and assist. We received our equipment a little earlier than promised and the 2 guys who delivered were super polite, clean and quickly put everything together. I know there are other stores that sell gym equipment but when we are ready to purchase the huge piece with the stack of weights and all the attachments we will definitely go see Rob again as his customer service was above and beyond. Just a super nice guy. Made the experience easy and we feel we made a great decision because of Rob's help.
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July 2020 by Katie M.
I had to leave my equipment back in Dallas and found the amazing California Home Fitness. I walked in and was immediately greeted by the local celebrity fitness guru Rob. He is the best. He let me try out several different ellipticals until I found the one that was right for me. Since Covid he has been working non stop and warned me it might take a couple of weeks for my machine to be delivered. Rob must have worked his miracles and my machine came delivered in 6 days. Thank you Rob!!! Go see him.