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August 2024 by GrannyKiki
Don't use this company, and if you do, don't pay up front! The owner will promise the sun and the moon, but after we paid him he found every excuse in the book not to complete the job. Almost nine months later, all I have is a very long list of excuses via text messaging from a business man with no integrity. He is full of very colorful excuses, but bottom line horrible business practices. We are out $4000.00 for an "Italian designer toilet" that never materialized!
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July 2024 by Samuel Robert
I recently had an appalling experience with the Better Business Bureau (BBB), and I am convinced that this organization is nothing more than a scam that should be shut down immediately.
To begin with, the entire complaint process is a joke. The online submission form is confusing and unnecessarily complicated, clearly designed to discourage consumers from filing complaints. Even when you manage to navigate through their convoluted system, don't expect a prompt response. My complaint was met with silence for weeks, leaving me to wonder if anyone at the BBB even bothers to check the submissions.
When the BBB finally did respond, their so-called mediation efforts were laughable. They barely put any effort into holding the business accountable. It became clear that the BBB is more interested in protecting businesses than in advocating for consumers. The responses from the business I complained about were half-hearted at best, yet the BBB accepted them without question, showing a complete disregard for my concerns and a clear bias toward the business.
The most infuriating aspect of my experience is the BBB's rating system. It is utterly unreliable and misleading. I have seen businesses with numerous unresolved complaints still boasting high ratings, which makes me suspect that these ratings are influenced by factors other than actual customer satisfaction. It seems like businesses can buy their way into the BBB's good graces, further proving that this organization operates more like a pay-to-play scheme than a genuine consumer protection agency.
In conclusion, the Better Business Bureau is a scam that should be shut down. It fails to provide the consumer protection and advocacy it claims to offer. Instead, it protects businesses at the expense of consumers, with a rating system that cannot be trusted. Save yourself the frustration and avoid dealing with the BBB altogether.
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March 2024 by NORMA FLORES
Not happy with he depot with all the bad customer service they have provided . I have spent over 15 thousand in their stores. Corporate office gave me copy of receipt and Home Depot still not wanting to return an item is not good. They said the receipt receipt at 90 days. And I even asked them
If they can give me a credit voucher for future items no luck .
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October 2023 by Alex Final
Two words: Corrupt…scam
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October 2023 by German Audio Tech
BBB is a Toxic Waste Dump of grievances (whether real or not) while not incentivizing positive reviews / feedback. I really don't understand the point of this organization. They exist to allow people to unload negativity and slander companies online. We are judged for customer service, but BBB offers terrible service themselves. Despite overwhelming positive transactions by our company, in the upper 99th percentile on many selling platforms, we hold an F Rating with BBB. It does not make sense! It has people believe we are a bad company, when we are not! I do not want a BBB profile, please delete our company profile off of your website.
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December 2022 by Niyaa B
They refused to find out why I couldnt respond to the business complaint and closed out my case as resolved. I clicked respond to business and they wouldnt let me. I sent them an email asking why I couldnt on Monday 8/29_22 and their customer service team ignored it then closed my case today because of no response from me. Bbb is horrible I think they get paid to purposely mess up complaints for companies.
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September 2022 by I Give Thanks To My Ancestors
They refused to find out why I couldnt respond to the business complaint and closed out my case as resolved. I clicked respond to business and they wouldnt let me. I sent them an email asking why I couldnt on Monday 8/29_22 and their customer service team ignored it then closed my case today because of no response from me. Bbb is horrible I think they get paid to purposely mess up complaints for companies.
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February 2022 by Tony Trebino
Can't even get the pilot lit. The technician are just lazy and don't want to get dirty or workThere service is a joke and the manager don't care either. They don't deserve their pay. We need another business to take care of their customers.Southern gas company
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December 2021 by Michelle Mitchell
The BBB used to be helpful and trustworthy. They used to step in when a business was a scam and creating a complaint used to help resolve actual issues. Now the BBB is a joke. They give a good rating to any business that pays them for it, and when you file a complaint they do nothing. If you really stay on top of it and contact the BBB repeatedly they will blow you off with this response "that business doesn't respond. Nothing we can do".
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October 2021 by Vish Dole
Great service
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August 2021 by Chris Christensen
This company should dismantle. They are no longer a bureau of truth or fact. The Internet is a much more reliable source of business information with real public reviews. The BBB is a scam and should be investigated.
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August 2021 by James Wicked
Total bait and switch for their accreditation. They sold us on getting accredited by the BBB. A week later they called us saying they needed more money and that the price we were told was an error.
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June 2021 by Shelly Mitchell
The BBB used to be helpful and trustworthy. They used to step in when a business was a scam and creating a complaint used to help resolve actual issues. Now the BBB is a joke. They give a good rating to any business that pays them for it, and when you file a complaint they do nothing. If you really stay on top of it and contact the BBB repeatedly they will blow you off with this response "that business doesn't respond. Nothing we can do".
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November 2020 by Bill Zigler
In MY opinion...Talk about a shady business and you talk about the BBB. This company would be removed from their own site if they were allowed to rate themselves. They wouldn't even be worthy of a letter in the English Alphabet...In my opinion. Maybe an S, C, A, and M
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October 2020 by Loreen Acosta
I really haven t got any effort on their behalf yet
