“The people who work here are gracefully putting up with arrogant customers demanding immediate service (there was hardly any wait), making snide and passive aggressive comments. I was appalled by the behavior of their clients, and impressed with the way they graciously handled it. I hope management shows appreciation for their very professional staff.”
Open 24 hours
1000 Irvine Ave, Newport Beach“Kevin mounts is amazing I recommend you going to him with any situation you have he's the best and will get your situation resolved in a timely manner and that same day for you. I've been to other chases and he's honestly the absolute best, he should definitely get a promotion. Kevin mount is the man!!!!”
Open 24 hours
2600 San Miguel Dr, Newport Beach“I can't believe that this bank got anything less than 5 stars!! I've been coming here for years and have received personalized professional services from Jovani, a banker here at the Newport Beach branch. The team here is wonderful. Please disregard the negative reviews. I highly recommend coming here for your banking needs.”
“Artemisa is by far the best bank manager I have ever dealt with. Very professional, knowledgeable and helpful. She goes out of her way to resolve any issue and makes it a great banking experience each and every time. It's an excellent branch and all the employees are courteous. Thank you Artemisa for everything you did and still do for our family and business banking needs!”
Open 24 hours
2501 Eastbluff Dr, Newport Beach“Nancy and Tam really helped me out today with notary public and they were very kind. I was able to save a lot of money due to this so I really appreciate their help. Thank you.”
“As a business owner (dental center), we transferred to FCB from Farmers and Merchants Bank about two years ago. For years, we honestly thought F&M was a professional bank. We were terribly in error!
Our CPA referred us to FCB and it was outstanding advice. They are a true business bank and their quality staff represent that. Every person in their branch is a consummate professional and very clearly understands the unique needs of a business - This is IMPORTANT! We are not looking to be pampered, we just need people who understand the issues of a business - THEY DO!
If you are a medical or dental business, this is a perfect bank for your needs. You will have absolutely no regrets working with this bank and especially this branch! They are well worth the travel time to get the exceptional service.”