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August 2023 by Audrey V.
Online website reservation is easy to use. Good size unit for good price and good location. Easy to get a hold of customer service
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July 2023 by Mitch R.
I selected this facility due to the better gate access hours. Staff are friendly and knowledgeable.
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September 2022 by Chadwick Heath
Great price! Great customer service and Great location! ??
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September 2022 by Mark P.
Service is second to none... Always pleasant always positive. They are ready to help in any situation. Have used them twice now and appreciate the way they treat all their customers!
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July 2022 by Autumn
Highly recommended! Staff was super accommodating, helped me out in a pinch. Secure location with super convenient freeway access.
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July 2022 by A Google U.
I recently moved up here from Carlsbad after covid forced me to relocate, Jesse was my point of contact at airport storage. He helped me secure a storage unit and gave me a brief run down of how the facility operates. I chose this storage yard not only because of its affordability but also for the location, being right next to the 405 and 55 is essential for me right now.
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April 2022 by Robert M.
I've had nothing but an amazing experience with Airport Self Storage. Fair prices, clean and easily accessable facility, and one of the best investments I've made in my business to keep my office organized while giving all access to my team through a shared unit. The staff is super friendly and it is located within minutes from my office.
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March 2022 by Justin A.
Some one broke in to a friend of mine unit and stole and went through all her stuff. They should have security and not post the time and days that they are closed
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February 2022 by Tylar Mueller
Fantastic customer care. Jesse is friendly, respectful, kind and seems to be all around good dude. Little pricey. Air conditioned. Clean.
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December 2021 by Raymond H.
AMAZING experience, Jesse & Melanie are truly great people who are very helpful and are there to make the whole process of renting a storage unit extremely easy. Rates are super competitive and location is very accessible. Easy access to storage units and they provide locks if you don't have one. Overall. I will keep doing business with them and I appreciate everything they do to make my storage rental experience pleasant. Thank you!!!!
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November 2021 by Christine S.
The managers at Airport Self Storage worked with me in getting my car stored. I must have called several times and they were always so helpful. I even told them I was running late and they made it possible for me to get the car in at the last minute. Again, very helpful and kind. Thanks Jesse!
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October 2021 by Robert B.
Very attentive and helpful staff. Great location and the storage fees are amazing for Newport Beach. They are also very generous with discounts if you pay in advance.
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September 2021 by Melody H.
If I could give this place zero stars I would their totally rude and not helpful. I was told they didn't want to "argue" yet me asking questions to clarify is apparently arguing. We made a reservation online and we came and asked if my husbands father could pay by credit card over the phone. They said yes as long as we got an authorization formed signed. After picking up the form we were told no we couldn't do that. So we went and got cash and and we're still told they won't rent to us because of their boss. Yet didn't want to "argue" about why. They said they don't want "issues" or "problems" and they are trying to "keep the place a nice place" which can some explain to me how my father in law offering to pay for 3 months of a storage unit in advance unfront is a "problem" when we were paying cash and 3 months in advance. Which was a gift from my father in law just to help us get ahead. Which I'm sure happens all the time. Especially with covid. Honestly they treated us like second class citizens because we were getting financial help from family to help us get ahead and told we were a problem. Do not rent from here especially if you ever have gotten a financial gift from someone to help you get ahead. Biggest joke of a company I've ever seen. Still trying to understand the "keep the place a nice place." What does that have to do with us renting a storage unit
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September 2021 by Travis M.
Not enough good things can be said about this place. Best rates I could find online in the area. The accessible hours are really great compared to other self-storage centers, and Jesse was friendly and and easy to work with. My 5x10 is easy to access with the elevator and is well insulated. My stuff feels safe here. 10/10 would recommend to a friend.
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September 2021 by Tyler S.
I had a great experience today at airport self storage. Jesse and Melanie helped me out from start to finish with the process. Efficient, upfront and friendly. Couldn't be more pleased with the service. Thank you so much!