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March 2024 by Peter Duffy (My SEO Agency)
The owner is a rotten person. I found her phone and paid the person who found it. Instead of saying thank you I was insulted and accused of a lie. This is why people don't do nice things anymore. I suggest everyone finds a better skincare spa. This place has bad luck coming their way!!!
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February 2024 by Tommaso Albertella
Jessica and her team are amazing ! Very knowledgeable and with a real passion on the aesthetic market. They are the best !
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July 2022 by Myrene Dulay-Martinez
This place is not reliable. I have come few times and they are closed when the business hours says they are open.This place does not do return, exchange or refund. Huge inconvenience. Their receipts does not say so only on the counter wall in the store. Never coming back again!
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December 2020 by Jordana Fierce
Spa Source is the only place in Santa Clarita Valley with all the spa essentials! Love their Fibroblast line :)
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November 2020 by skinDefined Clinical Skin Care
Jessica and the team are fabulous. I am a repeat and forever customer!! They're service is outstanding!
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July 2020 by skinDefined
Jessica and the team are fabulous. I am a repeat and forever customer!! They're service is outstanding!
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February 2020 by April Cornejo
Love!!! I can’t wait to go back!
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November 2019 by Roza T.
I used to really like this company. Unfortunately now they don't have what I have been coming for and I have called and I get no response so I take the time to drive over and am told they'll let me know when they receive the shipment but I never get a call or they order the wrong things so I'm still waiting for a call from the owner since I have been in the store multiple times and they still dont have the basic necessities to run a spa. I guess buying it online is the best way to go now. I would like to change the rating to 5 stars if I get contacted and get the things I've been asking for that they always used to carry.
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July 2019 by C K
Great for professionals that need last minute supplies!
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July 2018 by Michelle P.
Love Love coming here for all my supplies. The owner is amazing. She always has everything I need. Nice to have a store focused on Esthetician's and massage. I recommend coming here for all your needs.
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January 2016 by Elsa M.
I love this place and the owners. Every time I visit or call they are very friendly and professional. I just had my electrical bed repaired in my location and Mike did a wonderful job. He really takes his time to do it right. I have purchased equipment from them and they delivered it and set it up for me. They know what we estheticians need and are knowledgeable about the equipment. In the past they also repaired my multifunction machine and brought it back to new. I'm glad I found them.
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April 2015 by Susanna B.
I LOVE Spa Source Pro!!! I have been a client for over 5 years and am so thankful to have such an awesome local resource where I can buy products and equipment. Mike came to my shop, set everything up and even brought me a gallon of distilled water for my steamer. He is so thorough and so thoughtful, that I don't even have enough adjectives to describe what a pleased customer I am. A PLUS in customer service!!
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May 2014 by Selenne M.
I work at Medi Spa and order from this place every month. We order supplies and have purchased some of their facial machines. They are very friendly and helpful. Mike has in several occasions delivered our supplies and machines. They are great and I would recommend this place to everyone.
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March 2014 by Diane F.
I've been coming here for 10 plus years. Everyone here is nice, friendly, knowledgable and professional. I bought my hydraulic bed here that all my clients love and fall asleep on and it's never had a problem and it's at least 10 years old. I buy products here too and recently bought a stool. Mike has always been friendly and knowledgeable especially with the equipment. He switched out the color stool I wanted with a base I preferred. Christina and the owner are very knowledgable in the products. I like this place and I'm glad as licensed esthetician I have a local spot to pick up supplies and equipment.
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March 2014 by Suzanne G.
I was happy with Spa Source Pro for awhile. I would sometimes make the drive from Ventura County to Valencia just to pick-up a few supplies I needed right away. Christina is always friendly and very helpful, and the owner is as well. The problem with Spa Source Pro is with the owner's husband. I purchased a steamer from Spa Source that was under warranty when it stopped working. I drove to Valencia (on a Mon) to drop it off and was told to leave it for repair. The owner's husband called me and said he was able to get it working, but the arm of the steamer was cracked and needed to be replaced. He quoted the part as $20.00 and labor as $60.00! When I reminded him that it was under warranty he responded, "clearly the equipment has been abused." I was so irate! Not only do I take good care of my equipment...I only work part-time, so it is used about 2-3 days per week. He said he would have the repairs done by Thursday, but when I went to pick the steamer up on Friday, Christina noticed that it had not been repaired yet. AND, he was out of town on a fishing trip, so it would not be repaired until the following week. Christina called the owner and we spoke on the phone. Her husband had told her an entirely different story! She was gracious and apologized profusely and Christina was apologetic also. After stewing about it all weekend, I called Tuesday morning and spoke to the owner. I said I didn't want to pay $80.00 to repair a $150 steamer that was under warranty, but she told me the repairs had already been done. I spoke to her husband, who offered to deliver it to me. He delivered the steamer to my house without the stand! I paid the $80.00 and he said he would return with the stand and deliver it to my salon later that day. Here's the kicker!!! When he dropped off the stand at my salon, he asked a stylist if any equipment needed repairs. She told him about a chair that was not working and he repaired it on the spot. She explained that she was not authorized to pay him, he said not to worry- "the first repair is free." WHAT!?! I had to pay $60.00 for labor for a steamer under warranty!!!! That's outrageous!!!! Needless to say, I would not recommend purchasing equipment from Spa Source Pro.
