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“Honestly taken aback by the 1-stars. Ive been in the area for roughly 6 months, have had tons of mail and packages both delivered and picked up from this location, and I’ve never had a problem. Every time I pick up, everybody is courteous and professional.”
10AM - 6PM
21534 Devonshire St, Chatsworth
Shipping Centers
“Had a couple items to ship out and I was a bit frantic when I entered but the man who helped me explained (patiently more than once I might add) everything to me and how to track shipments. Very professional, informative,and helpful. Will definitely come back. Even helped me with a problem with my cellphone. Will definitely come back. Very highly recommended.”
“Great service. Walked in with no box to ship my clothes in and the owner helped me pick out a package that was free from DHL. Coming back here next time I have to ship something out.”
“Great Service and fantastic customer support.I was impressed with the the different options and services that they offered, makes everything very convenient.To top it off, they were very fast and pleasant.”
11AM - 2PM 3 - 5PM
Front Entrance Parking lot, 13439 Osborne St #11, Arleta
Shipping Centers
“BEST EXPERIENCE EVER! I went to Casita Postal on the recommendation of a UPS location when I told them my fingerprints had been rejected twice already. They said this location is really good and they usually send people here if they have problems. I went in today to see if she could help me. Immediately she tested out my prints and looked over the FBI rejection letter. She had no problems and said I should double check with the FBI before submitting a new application. The FBI service does not take resubmissions and I had already tried paper and the post office. I submitted a new application with the company she uses and showed up a few hours later for my appointment. She handled everything perfectly and I had an acceptance letter before I was even home! If you are having problems come here. She's knowledgeable and she's part of the FBI Channeler network. You will need to go through a third party to submit your application but it will be just as quick.”
“Great location, and great helpers. Andres helped me return my package and made sure to point out tracking number and services they offer at their UPS location. Great and helpful employee.”
“Highly recommend when in need of services. Team members (Cece,Oscar, Kayla, Christie) they are always friendly, upbeat & professional. Everything is top standard. Clean and well maintained. I'll be coming back.”
“I had a label from forn county that the system wasn't recognized. The worker took the time to consult other people and solve the problem by creating a new label. All I needed is to be patient. Thank you for resolving the problem.”
“This place is awesome! They are next door to the optometrist I go to and have been there forever. I had never been inside until today when I needed some help shipping something internationally. The girl helping me was named Kayla (?) and she was a doll. So helpful, patient and helped find the most affordable option to mail my package. I saved a ton of money this was one errand I had been putting off doing for several weeks. With her help it was taken care of in just about 15 minutes. I would definitely go back there again. Thank you for being so fantastic - Team Cat!”
“Medallion Fulfillment & Logistics is a great 3PL partner for small businesses and start-ups! Their warehouses on both coasts help us more effectively deliver to our customers with timely shipping. Being a family-owned and operated company, they get our needs as a new business, and have helped us every step of the way on the logistics and operations end of things. We trust them with our products and managing the customer unboxing experience. Highly recommend!”
“It's the nearest FedEx/UPS drop off location to my parent's place and I also needed a passport photo. The photos cost was $1 less than the CVS next door and everything I needed was done in a reasonable amount of time. My parents had no complaints using their notary service on a few different occasions.”
8:30AM - 4:30PM
28610 Hasley Canyon Rd, Castaic
Shipping Centers
“Great staff, Jose & Jessica are dedicated to making sure all orders get processed accurately and in a timely fashion. I highly recommend Valencia for 3PL services!”
8:30AM - 6:30PM
9227 Reseda Blvd, Northridge
Shipping Centers
“I came to this UPS store do send out ALOT of packages last minute for work. I was very anxious about it & on top of it, it was a rainy day. The minute I walked in, I was greeted with love & care by the sweet Polin ! I believe she is the store owner. She really was extremely patient with me & gave me a dolly to get the packages out of my car with ease. She really made me feel comfortable & was so kind ! She is an amazing asset to this company & should be treated as such ! I will definitely be coming back to this UPS store. She really helped turn my day around ! Polin is the best !! :)”
“Service with a smile. This place can do everything for you. You don't need the post office. You can use fedex, ups, usps services here and more. Never a line and always friendly. The staff is great, friendly and genuine no matter who you get. Will always give them my business.”
“The reason I am writing this review is because of Candy’s outstanding customer service!! Candy is kind, caring, friendly, and most of all helpful with all of my packaging needs. This will forever be home store because of her. ?”
9AM - 6PM
9909 CA-27, Chatsworth
Shipping Centers
“Allen is a great asset to our community and PostNet is a great one-stop shop for packing/sending mail/packages, notary services, printing & design. He always is very helpful and I know my mail/packages always arrive on time. I couldn't recommend PostNet enough.”
“I have not been to a Staples store where I was not treated with courtesy. The employees have always been as helpful as possible. Recently, what I appreciate the most, is a few employees have been sharing their personal experiences with some of the products. That allows me to get real-world feedback on items I also use.”
“Shout out to Box City. Better prices and customer service than Amazon, Uline and Walmart combined! Thank you Jesus, Andrea, and Levon for the consistent and reliable service in Valencia.”
“The staff is always patient, kind, & extremely helpful. The store is clean & very organized. Even when they are busy, they work quickly & greet customers & work quickly to get the line moving without compromising customer service.”
“The customer service was incredible. A fantastic 20 out of 10 for sure. All three employees did a great job and especially Eric, who went above and behind his job and position. He is someone who should be promoted to manager. Great experience. I would recommend this store location. Thank you all and God bless you all!”
“I bought a DHL express shipping label and Best Mail took care of me with printing the label and packing it. They’re so kind and prompt. I highly recommend them!”
“I have been using this location since 2019 and I have been very pleased with the service. From when Erik, Daniel and now the new staff I am very pleased. Only issue I have is the parking but it is a hit and miss. I have received packages other than just my mail here. Both husband and wife are very helpful. At times I am coming from far so I call and ask if I have mail and as always they let me know. Keep up the good service and always thankful knowing my packages are secured.”
“Big shoutout to Jason, the man who stepped up with a five-star performance! Your hard work didn’t go unnoticed—thanks for pulling through and delivering today.”
“These guys are a one stop shop for everything shipping, commercial printing, and packaging. Plus you get the customer service here that you don't get at the big box stores.”
“Great and fast service. I needed to send personal documents overseas that arrived in only 3 days. That was super! I am very happy with the service in this DHL Store.”
“I gave 5 stars because of Susan at Staples on Golden Valley. She was helping a customer with his returns that took long awhile when I stood in another line to purchase my item. She and another sale associate was helping their customer. Third sale associate was floating through the store???? Susan apologized for the wait. When finished she asked if I was signed up for my rewards. Nope! She then proceeded to help me step by step making sure I was in the system?. She is very professional, kind, respectful and a wonderful sense of humor. It’s people like her that keeps me coming back. It’s people like Susan who work very hard that needs to recognize more in their profession. She needs to have 10 stars!!!
Thank you for having Susan on you team Staples!”
“I don't know if I've ever been more satisfied with a postal office. I came to this store today to return my cap and gown and within seconds of walking through the door, a kind gentlemen greeted me, asked if I would be dropping off, and helped me over to the new self-checkout kiosk to walk me through how to scan my package. In less than a minute, I had a receipt in hand and was out the door. I think that has to count for some kind of a record! I definitely plan on coming back for any of my shipping needs.”
“Love the place, but as usual, the parking spots for pick up only are always full of vehicles of people that are shopping. Enforcement on those parking spots needs to be a bit more strict. That is why I don't use the service anymore.”
“Charlie helped me over the phone, went over & above to assist. Was very quick to complete. Even contacted me after to give progress update. Exceptional customer service.”
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“Great place close to home! Florence was super helpful and guided me through sending out a package(which I’ve never done believe it or not) come here for all your shipping supplies and needs”