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“Went to get a new screen protector and James was very friendly and answered all our questions. He took his time and made sure the protector looked perfect and kept smoothing out any imperfections he saw. I really appreciated how thorough he was and that he didn't make us feel like we were bothering him. Excellent customer service and made sure we were aware of the warranty and that we could come back if we found anything wrong in the first week. Great job, James!”
“I recently went in and got the new pink iPhone 15 plus!Alex helped me find the perfect phone for my needs. The staff at this store is knowledgeable and friendly, making the whole experience enjoyable. Thank you, Alex and his manager, for your excellent service!”
“Had a couple items to ship out and I was a bit frantic when I entered but the man who helped me explained (patiently more than once I might add) everything to me and how to track shipments. Very professional, informative,and helpful. Will definitely come back. Even helped me with a problem with my cellphone. Will definitely come back. Very highly recommended.”
“Great service. Walked in with no box to ship my clothes in and the owner helped me pick out a package that was free from DHL. Coming back here next time I have to ship something out.”
“I recently made some major upgrades to my cell phone service and cable provider and I must say, the customer service I received from "Rick" at AT&T's Sylmar, CA location was A++ (pun intended ?). Rick was very knowledgeable of the stores products and allowed me to inquire about the products I wanted without attempting to upsell me on products I don't need. I left this store feeling completely satisfied as Rick went above and beyond to ensure I received what I wanted at a discounted price. I've been to many AT&T stores, but this is the first time I've been moved to write a deserving review. Thank you Rick and team!!!”
“Amazing service!! the best person attended us with the best attitude and the nicest smile, you can tell this guy is really an angel on earth he gave us the best service and you should take your services right here, the prices are right!!! sublime energy and atmosphere here”
“Eduardo was fantastic. Took care of us promptly, answered the many questions my daughter asked, was personable and delightful. He made sure to tell us about current promotions also which saved us a good chunk of moola!”
“We were helped as soon as we walked in the door, we went in for an upgrade and to add an adult as a primary account holder. We completed both in less than 30 minutes. The gentleman who helped us was very warm and welcoming. He offered us accessories but wasn't pushy about it. Fast and friendly service, nice, big store. Would definitely recommend 10/10 and we will be back. Thank you AT&T.”
“Let me start off by saying the customer service that I received from Sophi and Sam was excellent and high caliber. I had an issue with my phone and Sam with expertise and experience had provided the necessary customer service in order for my needs. I’m looking forward to doing more business here at this location as well as recommending my friends and family here.”
“Great place to learn new information and the environment was beautiful with fun, friendly, and very educational leaderships. We visited for the 2024 Matadors Day with my soon to be CSUN Freshman daughter”
“Everyone really took the time to get my phone up and working, especially Karina. I love being a long-time boost Mobil customer. They really know customer service!!!”
“Danielle was amazing! She has excellent customer service and great personality! She explained everything in detail to my mom and I and we ended up purchasing more! We will be back for another purchase from her! ?”
“Very friendly staff. Smaller, much quieter location off the beaten path. Great spot to hit if you aren’t trying to wait around for long periods of time and want to be in and out quicker.”
“Christian was amazing. He mad an experience that usually dread, painless and fun. I will recommend him to my husband and anyone else who needs cellular service.”
“(Translated by Google) Thanks for such good service!Very kind when it comes to serving!It was too fast to repair my iPhone!Thank you very much!Miss Roses!I will recommend your service to my friends!Thank you!(Original)Gracias por tan buen servicio!Muy amable a la hora de atender!Fue demasiado rápido la reparación de mi iPhone!Muchas gracias!Señorita Rosas!Le recomendaré a mis amistades sobre su servicio!Gracias!”
“Today I trade in my 12 inch herberinger sub woofer and 15 " inch herberinger speaker also .
Juan was so nice he show me lots different kind speaker and sub woofer test I got a good trade in for those speaker and subwoofer . I went with 12 " inch last year model top line jbl speakers . Top line 15 " inch woofer very please with sound ? thanks for your business Juan will be coming back here for some lights later down the road and another speaker !”
“Eliana was amazing and so patient when helping me with my new iPhone. I spent over an hour in the store and she displayed great customer service skills with the other people that walked in. Thank you so much for your help Elaina!”
“I highly recommend to go and ask for Carolina to ensure you receive the best service .
I had an excellent experience at the store . She always has the best attitute . Her kindness and willingness to assist make shopping much more enjoyable.”
“Called in before I came to check for prices for iphone 13 screen and turn around time; price was fair with 90 day warranty and Ramon changed it in less than 30 mins! Mah man. Thank you! ??”
“We went into turn our old phones for a trade in. The manager and associate were able to trade in all 4 phones we had quickly and helped us get the most for our trade ins.”
“I walked into the store to get help with something on my cellphone that I didn't know how to work. The employee was very very nice and showed me everything I needed to know. He even wrote down all the instructions on paper for me. I asked him his name and he said it was Paul. 5 stars. Thank you.”
“Greatly appreciated the associate Madi’s assistance today, she was able to answer all my questions regards upgrading from my old iPhone very concisely with a good cost breakdown.”
“Store was clean and was stocked with phone I wanted . Staff was knowledgeable about products and friendly. Carlos was patient with me and provided great recommendations when I was indecisive about products. Would shop here again anytime.”
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“This metro was very helpful and was ready to help with any question or concern that I had . Jessica is the employee that assisted me and she was knowledgeable and extremely kind.”