Incredible bikes, great people. Do yourself a favor and be sure to test ride a Giant at one of their many dealers if you're looking for a new bike. The best production bikes hands down.
November 2023
Customer service was good Call a few times and ask questions about my bike and they were able to help me out.
August 2023
Giant bicycles makes the worst mtb-road bikes around. Faulty parts from the factory, terrible customer service, and won’t even cover their 1 year warranty on a 5 month old giant trance. Have never thought about buying another giant sense and looking to buy a better bike like a specialized or YT. GIANT SUCKS
