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December 2023 by Carla McGuire
Jill is very professional, responsive and always on top of things. She cares about you and gives her best to meet your expectations.
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August 2023 by niefbd
Jill is honest, personable and professional. She gave me what amounted to hours of great advice knowing full-well that I would not be using her company. She taught me a lot about how the insurance industry works, she showed me how to calculate that I may be under-insured, and she taught me how to negotiate with my current HO insurance company. She was very supportive, genuine and knowledgeable. I give her my highest and most unqualified recommendation.
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August 2023 by larry chong
I have been with Jill for over 10 years. She handles my home, auto and earthquake insurance. Jill and her staff has always been on top of everything. Every year she reviews my insurance to make sure it fits my needs. This year I had a water leak and they were with me every step of the way. Always checking to make sure I was taken care of with no problems. I cannot say enough about her customer service. Her staff cares and it makes a big difference.
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May 2023 by Randy B.
These women are amazing, I called today almost hysterical because of a home insurance issue, they both calmed me down, were so helpful, so pleasant. I would definitely use this office for any insurance needs.Thanks again Jill
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December 2022 by Dennis Tuckosh
Jill’s team helped me build a better insurance portfolio. I have been insured by Farmer’s for over 10 years and they deserve a five star rating. I would not hesitate recommending this group for insurance needs.
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June 2022 by Dustin Smith
Jill, Marissa and team have been very supportive and made life easier over the years. It is nice to have one number where you can get help with insurance questions without waiting on hold. They do a great job of running a business with a friendship style.
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May 2022 by T. J.
Jill and her team are caring, well informed and always respond promptly. Once I had a broken tire, her team helped me arrange the towing truck and her team checked on me via text the whole time. Another time the sheriff called the towing truck for me because my broken car had blocked the traffic, and they submitted the claim for me and I got the refund check in no time. Before having Jill as my insurance agent, I had progressive insurance and never really had an agent. So I have no other insurance agent to compare with. However, I think Jill and her team go above and beyond to help their clients. We are really lucky to have them as our insurance agent.
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April 2022 by Kathleen N.
Jill is on top of it- no client to big or too small. She will look to save you money when it makes sense; no pushing to upgrade or add on to policies. She will catch any lapses or concerns as they come up.
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December 2021 by Michael Landis
A great insurance agency that is local and friendly, I would recommend them absolutely. They were responsive when I needed them and helped me navigate needs when I needed to make changes. I love working with Jill Mongeon and her team. thanks!
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December 2021 by Christopher M.
We want to thank Jill and team for your exceptional service these past years. We have never had such an attentive and engaged insurance service before! You pay attention to every detail, help us find people who are reliable to fix our house when claims are opened, and responded exceptionally fast and with great care. A rare find in insurance, and we are so thankful to you.
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August 2021 by Michael Speer
Jill and her team are great at what they do. Always there when needed to assist with a claim or even ask questions. They always have our family’s best interest at heart.
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June 2021 by Maricela Gomez
Its a 10 star rating for Jill and her staff!! IInsurance is a foreign language and Jill translates it beautifully. She treats you like family. They are a amazing group to work with!!! You can’t go wrong using Farmers Insurance - Jill Mongeon!!
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June 2021 by Celine Ikeler
Jill and her team are a wonderful professional resource, as well as trusted friends. Always available, quick to respond, willing to dive deep to best meet our needs, and knowledgeable beyond our previous experiences. We've been with Jill for over 15 years for our personal and business needs.
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March 2021 by Susette Todd
You will feel like family dealing with JIll and her team. They are so helpful with everything and are always very responsive to any and all needs. You can't ask for a more caring and dependable agency. You will be well taken care of!!
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March 2021 by kristine jewett
Very customer service focused. Personalized service, available and great to work with.