“I don't have much experience dealing with many financial advisors / loan officers, but I don't think I need that to say Neil is simply amazing! He has shown patience, knowledge, compassion, and forethought throughout my home buying journey. I don't have an iota of hesitation in recommending him!”
“I had a great experience working with Sacha He was knowledgeable about both loans and homes, and he worked hard to find me the best possible deal on both. He was responsive to my questions and concerns, and he always made himself available to help. He never pressured me into making a decision that I wasn't comfortable with, and he made the entire process a lot less stressful. I would highly recommend him to anyone who is looking to buy a home!”
9AM - 6PM
3340 Walnut Ave Ste 275, Fremont“Highly recommend Stella and her team at transglobal lending. They did a stellar job being communicative and keeping me and the lenders on the same page. Other agents do not offer the same amount of attention and effort as what I received at transglobal lending. Will definitely come again if need to do any loans”
“My wife and I recently had the pleasure of working with Shawnacy and his team at Excel Realty, and we couldn't be happier with the experience. As first-time homebuyers, we were quite nervous about the entire process, but Shawnacy's expertise and guidance put our worries at ease.From the moment we reached out to Excel Realty, Shawnacy and his team were incredibly responsive and attentive to our needs. They took the time to understand our preferences, budget, and desired location, and they were always available to answer our questions and address any concerns we had. Their level of communication was exceptional, and they kept us informed every step of the way.One thing that truly impressed us was Shawnacy's deep knowledge of the local real estate market. He was able to provide us with valuable insights and recommendations based on his years of experience, which helped us make well-informed decisions. Shawnacy and his team were diligent in searching for properties that matched our criteria, and they were patient with us as we explored various options.He demonstrated professionalism and dedication throughout the negotiation process, ensuring that our best interests were always protected.Additionally, the entire team at Excel Realty was a pleasure to work with. They were friendly, approachable, and genuinely cared about finding us the right home. Their attention to detail was commendable, and they made sure that no stone was left unturned during the home buying process.Overall, we are extremely grateful for Shawnacy and his team at Excel Realty for their outstanding service. They made our first-time home buying experience smooth, enjoyable, and stress-free. We highly recommend them to anyone in search of a dedicated and knowledgeable real estate professional. Thanks to them, we are now living in our dream home, and we couldn't be happier!!!”
“4/15/24 Monday went to withdraw money n came to know new bldg open 2 weeks ago. Inside looks very very nice. Good location, helpful staff.11/9/23 Thursday waiting for new bldg to b open.”
9:00 AM - 5:00 PM
39390 Fremont Blvd, Fremont“I started banking here in the summer of 2023 and 6 months later I consider them to be my #1 bank. From the excellent customer service to the great products they offer. There is not one thing to complain about. I get the feeling they look out for me and my best interest and go above and beyond to meet my financial needs. It's the kind of bank you form a solid relationship with and feel secure having your money there.As with any bank it has its busy times but at most times I am in and out. I recommend its well worth stopping by and seeing if this is the right bank for you.”
8:30AM - 5PM
6600 Koll Center Pkwy Suite # 200, Pleasanton“I have purchased multiple homes and this was one of the easiest transactions I’ve every had. The Team I worked with were informative and fast. If I need another loan, they are going to be my 1st call.”
“Working with Fremont Bank on the purchase of a new car they were very helpful despite the fact they had to place a hold on my money that I had transferred from one account to another, Reshmi Deo greatly assisted on Maneuvering through the red tape to allow me to process my payment to the dealer. Thank you”
Open 24 hours
32000 Alvarado Blvd, Union City“Working with Fremont Bank on the purchase of a new car they were very helpful despite the fact they had to place a hold on my money that I had transferred from one account to another, Reshmi Deo greatly assisted on Maneuvering through the red tape to allow me to process my payment to the dealer.Thank you”
9AM - 6PM
2, 855 El Camino Real #67, Palo Alto“First time visited this branch today, all staff were so friendly and helpful. Michelle, Teresa, Jing, Cindy, and the manager (sorry I forgot your name) :-) Thank you all! Highly recommend!”
“This review is specifically for the loan officer, Thomas Chen, based out of this branch. When I first moved to Hayward in 2018, I used a broker to fund my loan and refinanced with another bank after. But when I looked into Fremont Bank'a options, I met Thomas. He called me back almost immediately and I was able to refinance for the 3rd time in Hayward with an awesome no fee or closing cost loan. Fast forward to today when rates are at their highest, I decided to give Thomas a call again to see the purchase options. Boy did I luck out! He was able to preapprove me in literally 1 single day and get me on my way to bid on homes. Then I found one and the rest became turbo speed! Because I wanted to close on the loan before my son started the new school year, Thomas put that as top priority and stayed on top of all correspondence. There were some hiccups with the insurance part (partly due to AAA), but overall, a standard 30-day close turned into a 14 day close. Amazing!! I literally got my offer accepted on 7/21 and closed on 8/7! It would've even closed sooner but again AAA flood insurance can be a pain, but Thomas was still the one that made it all happen so quickly for me. Due to the current market in general, getting a loan wasn't as easy as when it was typically 2.8%, but looking at how fast he kept it moving, I am so grateful to have him as my loan officer! If you want a professional, speedy, no BS mortgage consultant who is looking out for your best interest, I would definitely recommend Thomas Chen as I already have worked with him twice for 2 very different loans and both times he did what he said he would and there were no surprises. Half I feel is due to Thomas disclosing all that is needed upfront and the other half is the Fremont bank team supporting these loans. From normally a stressful experience, Thomas made things as smooth as possible and still so responsive to this day. I am super happy and would definitely come back directly to Thomas for my mortgage needs in the future.”
“This review is specifically for the loan officer, Thomas Chen, based out of this branch. When I first moved to Hayward in 2018, I used a broker to fund my loan and refinanced with another bank after. But when I looked into Fremont Bank'a options, I met Thomas. He called me back almost immediately and I was able to refinance for the 3rd time in Hayward with an awesome no fee or closing cost loan. Fast forward to today when rates are at their highest, I decided to give Thomas a call again to see the purchase options. Boy did I luck out! He was able to preapprove me in literally 1 single day and get me on my way to bid on homes. Then I found one and the rest became turbo speed! Because I wanted to close on the loan before my son started the new school year, Thomas put that as top priority and stayed on top of all correspondence. There were some hiccups with the insurance part (partly due to AAA), but overall, a standard 30-day close turned into a 14 day close. Amazing!! I literally got my offer accepted on 7/21 and closed on 8/7! It would've even closed sooner but again AAA flood insurance can be a pain, but Thomas was still the one that made it all happen so quickly for me. Due to the current market in general, getting a loan wasn't as easy as when it was typically 2.8%, but looking at how fast he kept it moving, I am so grateful to have him as my loan officer! If you want a professional, speedy, no BS mortgage consultant who is looking out for your best interest, I would definitely recommend Thomas Chen as I already have worked with him twice for 2 very different loans and both times he did what he said he would and there were no surprises. Half I feel is due to Thomas disclosing all that is needed upfront and the other half is the Fremont bank team supporting these loans. From normally a stressful experience, Thomas made things as smooth as possible and still so responsive to this day. I am super happy and would definitely come back directly to Thomas for my mortgage needs in the future.”
“Very personable staff at this Fremont Bank Warm Springs Branch. It has a very neighborhood small community vibe. Stephanie Pi and other staff here are super friendly and warm and so helpful. They go over and beyond in my experience. Compared to their other branch in the hub, the customer service at Warm Springs branch is excellent. I hope the staff here remains the same.”
“This is my favorite Chase in Fremont. The customer service is great every time I visit this location! I am greeted when I walk in, asked what I need and taken care of. While I've waited to open bank accounts, staff members have asked if I want a water. This 5 star is for Andy Bai. He is knowledgeable, friendly and provides amazing customer service. He's supported me with opening a business bank account and throughout the process, he explained everything. He's been available via phone calls to answer all my questions. Wouldn't bank anywhere else!”
“Had to visit this branch with our team. Wasn't too busy midday. Our teller, Michael, really helped us sort things out today. Just found out we're established at another location, but wanted to give a shout out and say thanks!”