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October 2023 by Juul Pod
Come here to get scammed
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May 2023 by Kathy Allen
Arsh was friendly and efficient. Amazing service.
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August 2022 by Kim Rauch
Very friendly and professional. They repaired my cracked phone screen in under one hour and it looks great!
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April 2022 by david tannehill
New phone
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March 2022 by WestLA O.
They suck - I wouldn't trust them with a little tyke phone. Calling their pathetic customer service is worst than having teeth pulled at the dentist or labor. Metro should be acquired by teenagers. Teens would run a corporation better than these folks. Supervisor John hung up on me. Supervisor Chris may have learned from John because he hung up on me too! They're both pathetic. I made METRO spend more than I was trying to save by occupying their time. Time is money SO fuq em! The CPUC needs to hear about METRO's MANDATORY connection FEES when upgrading DEVICES and the CONVIENTLY unavailable PAYMENT MACHINES that DO NOT EXIST in most locations. This seems like a SCAM so I'm going to ASK around. Imagine the MONEY they make from these FEE$ I gave those fuqers a survey ALRIGHT. All fuqing 0's. 1 for John 1 for Chris......
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January 2022 by antonio solis
I went here to have my mom's phone looked at to be fixed. Once I said I had insurance they sent me home. They did notice screen was black. I went home looked on YouTube and fixed it.I got a replacement. My mom went back for help. She wasn't helped due to no wifi. They couldn't transfer over contacts.I'm choosing a different t mobile. Not worth my time.
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August 2021 by Mario Jr. Blanco
The guy who own this place is a good guy fast the best service.
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April 2021 by Legarnd N.
Would not recommend this service at all. They will rip you off. Will toggle your internet speed down (even the hotspot you pay more money for) in favor of their higher paying clients.
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March 2021 by Victoria S.
Very unprofessional stores workers. Money charged for service that was not provided. I use to like Metro and have been their customer for almost 10 years. But it's time to switch to a provider that is more responsive to their customers needs. Sorry guys.
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February 2021 by Hemant Shah
Excellent service very helpful place
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November 2020 by Larry Machado
I love that place
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October 2020 by Tony Camillo
Owner is a very nice guy. I make my payment there.
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April 2020 by Omar Liapiz
Good place to buy a new phone or staffs like that, the worker's are really nice with the client and they always has a smile when you go overthere
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May 2019 by Chris B.
This metro by tmobile store is by far the best one in the bay. They have great customer service and very friendly. Ment took care of my phone needs very quickly and took my frustration to a smile in minutes. He went the extra mile to make me happy and deserves 5 stars.
