Macy's, the iconic American department store, has been a retail staple since 1858, with over 740 stores across the country and an online presence. The Macy's Rogue Valley Mall location offers a first-class selection of top fashion brands, including Ralph Lauren, Calvin Klein, Clinique, Estée Lauder, and Levi's, as well as a wide variety of housewares, gifts, and furniture. Customers have had mixed experiences with the Macy's stores. The New Park Mall location is described as clean, neat, and quiet, with everything in its place, a stark contrast to the Eastridge location, which is reported to be a "horrible mess." The staff at the shoe department is said to be short-staffed, but generally nice, with positive mentions of Poppy and a Punjabi lady. However, the cosmetics department is criticized for having rude and uninformed representatives, with the exception of the MAC counter. While the mall itself is reported to be "completely dead," the benefit is that customers can shop without a rush. However, the staff at Macy's are described as "like zombies," with poor customer service. Despite these issues, the store is praised for its good selection of winter jackets and sweaters.
