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November 2023 by Gino S
Madison was extremely personable and very helpful. She was patient with the challenging customer ahead of me and kept her cool while he was being difficult. 100% will be coming back.
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June 2023 by julian
Male employee with long hair was extremely rude and unprofessional. Forgiving the fact that he seemed to have bong ripped his last brain cell into oblivion, he was hostile and combative when I asked for help with my order. I ordered a flum earlier in the week for pickup (paid for it!) and he said he doesn’t know anything about it and I will have to wait until next week for the employee that was there that day????? Refused to do literally anything even when I’m showing him the receipt on my phone. I know the bar is pretty low for smoke shop employees, but come on…
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June 2023 by Armando De Jesus
Customer service is not part of Customer experience. So I came in for a battery I thought it was broken so you would think the employee would check out the battery to see if it works. He immediately said no exchanges without checking it, almost seemingly combative which is confusing since you would think as a clerk of the store he would want to resolve the issue without the attitude. Won't be returning as a customer.
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June 2023 by V Armeni
Fabulous place. Good vibe. Great service.
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May 2023 by Omaid R.
Great shop and friendly service. The owner is very kind! Found a new go-to smoke shop!
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March 2023 by Mario Vela
Store is awesome. Great service knowledgeable employees. Highly recommend. The prices are reasonable too.
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January 2023 by Artero Penso
quality people...large selection of bongs etc. definitely be back
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November 2022 by Nancy D.
I was looking for colored contacts for my son's Halloween costume. We went to four places and couldn't find any. Then we tried this store, and they had so many designs, colors, and shaped to choose from. My son found the perfect set for his costume. The gentleman was super nice and very helpful. I appreciate the awesome service we received.
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November 2022 by Juan Carlos R.
A lot of stuff but simply over priced and not friendly. The long hair adolescent is very rude to begin. I usually shrug it off but this was my 5th experience with that and is so unprofessional. Maybe because they smoke weed inside and too high to deal with customers the proper way. I hate to say it but I don't recommend this shop.
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October 2022 by chris smith
Amazing prices & services only one in town who had what we had wanted
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September 2022 by Walter H (Shotgun)
This is a smoke or head shop, not a tobacco store. If you want a large variety of mid to high end paraphernalia for smoking herbs, oils, waxes, weed, etc., sold for fair prices, then this should be your new go to store for the same. Please understand however, this type of store and the products they typically sell for the most part are returnable by no one. So most, if not all of the negative reviews of this store, are a little unfair in my view. The owners and their employees have no way of knowing what you do with a product after you walk out of the store, and yet many seem to believe these people should just take their word as gospel on what happened concerning an item they purchased. If you had purchased a bunch of items to sell with your own money, sold one for a profit to someone els,e who then came back with it a couple days later clearly already used, and they told you the item was defective, would you refund their money? Would you give them another one of the items you purchased to replace it? Let me answer that for you, of course you wouldn't. Yet several reviewers here apparently believe this store needs to do more than they would if they were standing in the store's shoes. The reality is that in most instances the manufacturers involved in making these products do not accept returns from anyone, not even store owners. Most people ordinarily understand this and are capable of placing themselves in another's shoes at least to some degree, but apparently several reviewers of this store are, to be kind, lets say "challenged" in terms of their ability to act like a grown up. Being misfortunate is one thing, but when this happens, you really shouldn't lash out at others and insist they are for some reason supposed to take on this burden for you. You would never do this for them, so stop behaving like children and move on ok. Thanks.
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September 2022 by Rohin G.
They Upscale their prices by 10-15 dollars. Don't go here unless your tryna get ripped off
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August 2022 by Alfonso J.
Avoid this spot at all cost. Some of the most disrespectful management I've ever seen. Walked into an employee making a mistake with a customer and she apologized to the customer. As a manager myself I can understand how frustrating a mistake can be, but the manager yelled at the employee in front of the whole store and told her to leave. I asked if I could grab an item after it seemed to mellow down, then the manager told me no and said store is closed. Then proceeded to snatch what was in this employees hand. Myself and others made it known how disrespected we felt as customers and he gave no care and verbally made it known. The owner should retrain this manager or look elsewhere. Lost a few customers there.
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July 2022 by DE3 OFFiCiAL
LITTLE girl at the front counter sold me this Bang Disposable on 6/24 it's (DEFECTIVE) DOESN'T WORK.! I came in today on 6/26 in hopes of getting an exchange and she said "sorry exchanges would have to be the same day" I even explained to her, "I bought it Friday EVENING. I was BUSY Saturday, and now today Sunday that I have time it can't be replaced?" DEFINITELY A SHADY BUSINESS PRACTICE. DO NOT WASTE YOUR MONEY HERE....
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May 2022 by Francisco Gomez
Good selection. Decent customer service
