CVS Pharmacy is the only traditional pharmacy in Newark. It accommodates valued customers with vaccinations and prescriptions. The store exists because of the pharmacy, not the products and food sold, which are available elsewhere. Customer service is better here than at Walgreens, but bathrooms are not available for customers. The pharmacy is constantly short-staffed. The workers are kind, pleasant, and helpful, and the pharmacists are nice to answer questions. It is a tough job with little appreciation. The store needs to become more customer-friendly, competitive in pricing, and improve its service and ease of shopping.
Horrible horrible horrible customer service. I ordered online and my pickup was cancelled without any explanation. I called the store several times and they very rudely hung on me. The store regularly runs out of stock for very common items and medications. If I could give this store 0 stars I would. Waste of time, money,... read full comment
April 2024
I could give 0 star if I could, horrible customer service, no manner at all. I’m going to complain to the company.
February 2024
horribly rude to customers even for us getting medication i would not recommend going to this cvs but I guess all of them are like that
