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October 2024 by Aaron Reddoch
My favorite thing about this hotel is the location near all the restaurants in proximity to the office. I typically stay here when I come to town and have never been disappointed. Not saying there haven't been issues, but when there are they were quickly resolved.
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October 2024 by Steph Davis
We stayed here two nights, and everything was perfect. When we checked in, we were given the wrong room (needed wheelchair accessible). JR was able to get us into the right room and even had all our things moved for us!
The correct room had an issue with the room conditioner, but someone came to fix it within 5 minutes of calling the front desk about it.
I truly felt the staff cared about our stay being pleasant and comfortable (especially JR!).
Would absolutely stay here again.
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October 2024 by Ashita Otomari
It looks clean but omg ...shower was super dirty so I'm not sure now the rest of it is clean or not?
Safety: So much hair in the shower drains. Water got stuck and didn't flush down. Tub were yellow....
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October 2024 by Jason Chi (JasonChiTW)
The room is large and the location is good (if you rent a car), but the hotel's free internet is very slow, the swimming pool is too small, and the room service is a bit careless
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October 2024 by Bytwo Kāpi
Courtyard Newark Silicon Valley has been a preferred option for business travel for a while now. Its access to near by companies like Lucid Motors makes it a great spot. The rooms are well equipped, the options provided are slightly above average and the staff is great.
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August 2024 by Native Nevadan
This is not a Courtyard Marriott I would ever stay at again for numerous reasons.
The first being I have never felt more hot stuffy common areas to include lobby, hallways, elevators and honestly everywhere but the rooms. Room AC is also crap. It was extremely hot the day of my stay and it was quite literally just as hot inside. What are you doing?? I should note this is one of the nicer lobbies I've seen at a CM, but you can't even enjoy it because you're literally sweating.
No charger ports at all in the rooms. Ripped curtains. Outdated dingy bathroom. Automatic lights that blind you when you get up at night to go to the restroom. Honestly, the worst stay I've had in a long time and I travel A LOT. I didn't even go out to the pool area after seeing the stained dingy looking pool and water. Odd location that feels like an industrial area.
Advice to owner quit being so insanely cheap and live up to the Marriott standard. You're not even close.
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August 2024 by Shyam Sundararaman
Great service but the rooms are a bit old.
Rooms: Old and a bit musty
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August 2024 by rahul hoiyani
Bunch of dishonest staff. Well trained to lie and rude. Do not book through Expedia or any other third party websites as these folks don’t honor that. Booked a twin room with mini freeze, microwave other amenities as I had kids with me .checked in at 11 PM and they gave basic twin beds room with no amenities. when i questioned it, the rude staff said take it or leave it at that point of time. managers are not reachable, they have aristocratic working hours . Baaaaaaad place. shame on what they are doing to the brand. will never book again
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July 2024 by Caitlyn
Cleanliness and quality of the rooms could be improved. There were several stains on the curtains and chair. The bedsheets kept coming off during my sleep which was gross and annoying. Staff was nice. No continental breakfast. The pool was freezing (probably not heated) and the hot tub was like warm. Only three pillows on the beds.
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July 2024 by CHARLIE
Nice beautiful quite place to sleep ? the bed is very comfortable
Food and drinks: Everything is there to buy inside the hotel ?
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July 2024 by Paula Moreno
I paid Marriott fees but received motel 6 front desk customer service. I had to wait 15 minutes standing in the lobby before anyone can help me check in (no one was at the front desk). The next day, the lady at the front desk was on her earphones and was on her phone talking all day. No microwave in the room, no breakfast and no laundry, the fridge in the room is very small with no freezer (my ice cream melted which was a bummer). You have to go to the residence inn to do your laundry which the elevator felt like it was old and almost broken. Gym equipments broken. No coffee at the front desk, starbucks in the lobby wasnt even open. People at the pool were very loud past 12 midnight ( I was on the 4th floor, I still heard the partying and was not able to sleep until they were done and I had to work the next day). I also heard the freeway loud and clear.. smh.. will not go back..There are better hotels out there. I am familiar with hotels and customer services because I travel every week for work and sleep in different hotels all the time, there are way better places with better amenities
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July 2024 by Michael Monaghan
Better than
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July 2024 by Your Mom
The rooms weren’t too bad, and the location was close to some places, but they didn’t clean the rooms at all for the 7 day stay that we had. We asked the front desk multiple times to clean it and told the housekeepers as well. Terrible really.
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July 2024 by Jason Coons
The nice gentlemen Juan at the front desk went above and beyond when I had a co.plaint about my ac not working good , he literally gave me the shirt off his back,by allowing me to use a portable fan that he was using in the lobby ,allowed me to take it to my room for the night so I would be comfortable, dude is awesome sauce at its finest the service alone here is worth the stay ,the young lady was very pleasant as well,thanks again ,good service is hard to find ,but not here at courtyard by marriot
Noteworthy details: Exceptional service
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July 2024 by Simon Lu
The hotel turns on the radio extremely loudly every morning at 6AM, which can be heard from within your the third floor. It is impossible to sleep. When asked to turn it down, they simply refuse to turn it down to an acceptable level.
