-
February 2024 by Danny Norwood
I called to get an estimate on my camper van being painted. They said I must come in which is understandable. I asked if they had time today. They said yes. I drove 50 minutes from my house to their location. Upon arrival I was asked to wait for the estimator to come out and join me. That took about 20 minutes. When he came out it took him about 5 minutes to take pictures and ask a few questions. I waited about three business days until I called asking when I should expect my estimate. Stephanie, who answered my call said due to the holidays they might be running behind. I said that is understandable but if you could have somebody let me know what is a reasonable time to expect a reply I would appreciate that. She said someone would call me by the end of the day. That didn't happen. I waited one more full week. Again, I called explaining to Stephanie that I had called previously and that I had driven over to get an estimate and I still had not received a reply. This is now 2 weeks after I visited them. She once again said that I should get an answer by the end of the day. It has been two full weeks since then and no reply. I would 100% understand if they said for some reason they couldn't paint my vehicle. But I think it is unreasonable to have somebody drive 50 minutes each way to receive no reply. So this review is to warn you that you might go out of your way to go there to get an estimate and never receive a reply. Not even a no.
-
January 2021 by Robert Laturco
Great place good people
-
April 2019 by Justin Mackey
Tracy has always done great professional work! There is no better local Truck repair.
-
January 2019 by Jackie H.
Love love love! Tracy and all of his staff are amazing! Took them my wrecked tow truck insurance actually fixed it (we all thought it was totalled) got it back and it looks amazing! You would never know it had an accident. He fixed it quicker then even the insurance company predicted and they kept me informed the whole time. Even though they are 2 hours away from me I will not hesitate to use them again! They are beyond amazing! Thank you Tracy!
