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February 2024 by Mehak Sharma
BEWARE! This place is extremely unprofessional and sketchy. They refused credit and debit card payments, demanding cash-only, a hefty $400! The staff is rude and greedy insisting I go to a local ATM that was 30min of walking for cash when I was willing to pay with my debit card.
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December 2023 by Santiago A.
Overpriced fees and charges for their towing services. The City of Hayward should be ashamed to be having such services requested and really shows the lack of care for the quality of life that their civilians are put under. Their actions are PREDATORY and HARMFUL, especially in a community where many people are barely making ends meet. Horrid service, and snotty behavior by smug service men really cement this as one of the weakest points of living in Hayward. Surely there are other ways to enforce parking laws right? Just terrible, negative people.
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December 2023 by Simon Zhao
I recently had an unfortunate encounter with All Brauns Towing, and I feel compelled to share my experience to alert others in the community. On a Sunday night, my car was towed right in front of my eyes from the Bridgeway Community in Newark, CA. Shockingly, there were no visible signs indicating that parking was not allowed in the area. I have photo and video evidence documenting the entire incident, and I can confirm that the towing occurred without proper justification.This isn't an isolated incident. Numerous reports in the neighborhood highlight a disturbing pattern of All Brauns Towing engaging in similar illicit towing practices. It's essential for everyone to be aware of this concerning behavior. I was appalled by the rude and confrontational behavior of All Brauns Towing's staff. It was evident that their primary focus was on extracting money rather than following proper procedures and adhering to ethical standards.In light of this experience, I intend to report All Brauns Towing to the Better Business Bureau (BBB) and explore legal options. I encourage anyone who has faced similar issues to share their stories. Be cautious when parking in areas serviced by All Brauns Towing. Verify parking regulations and consider alternative options to avoid falling victim to their predatory practices.I hope my review serves as a warning to others, prompting heightened vigilance in dealing with this towing company. Please share your experiences to build a collective awareness and protect our community.
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December 2023 by Simon Z.
I recently had an unfortunate encounter with All Brauns Towing, and I feel compelled to share my experience to alert others in the community. On a Sunday night, my car was towed right in front of my eyes from the Bridgeway Community in Newark, CA. Shockingly, there were no visible signs indicating that parking was not allowed in the area. I have photo and video evidence documenting the entire incident, and I can confirm that the towing occurred without proper justification.This isn't an isolated incident. Numerous reports in the neighborhood highlight a disturbing pattern of All Brauns Towing engaging in similar illicit towing practices. It's essential for everyone to be aware of this concerning behavior. I was appalled by the rude and confrontational behavior of All Brauns Towing's staff. It was evident that their primary focus was on extracting money rather than following proper procedures and adhering to ethical standards.In light of this experience, I intend to report All Brauns Towing to the Better Business Bureau (BBB) and explore legal options. I encourage anyone who has faced similar issues to share their stories. Be cautious when parking in areas serviced by All Brauns Towing. Verify parking regulations and consider alternative options to avoid falling victim to their predatory practices.I hope my review serves as a warning to others, prompting heightened vigilance in dealing with this towing company. Please share your experiences to build a collective awareness and protect our community.
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November 2023 by Rahul Makwana
This experience was nothing short of a scam. They towed my car and forced me to pay $550, insisting that everyone pays the same, but that's far from the truth. What's even more baffling is that, despite claiming to charge extra for non-working days, they were towing cars at 1:30 am on a Sunday. How it’s is non working days for release if you are towing on same day. It's evident that they're in it for the money, not customer service. If they had asked for $255, that would have been reasonable, but they tacked on gate and storage fees without my consent. It's their responsibility to keep the car in the same condition when they tow it. I had to sacrifice our Thanksgiving plans with my family because of this pure scam.
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October 2023 by Jassica Malhi
Yesterday evening i cleaned my car in side i removed my tag i had my car permit at that’ time . literally within 5 mints i just step in my apartment to grab something. . they came started to towing car i talk to them explained everything they don’t understand . . they just ignored me and without listen me . took my car the first thing they all are person uneducated don’t know how to talk . i asked to them what’s your name they refused to tell name what kind of this company policy where they can’t tell the name to person with they rude . They they changed $534 . that’s a lot while charging i asked to guy what’s the name of two person who towed my car im gonna complain against them because without listening me they run with my car he said first you pay me then i give you name name after charge me he said no i can’t give you the name he was lyer person his name Nova i don’t know he told us real name or fake . we have to speak up against this company . This company opened just for collect money from people . the other thing this company doesn’t have management i asked to guy who is your manger he said i don’t if he doesn’t know who hired him for job . This towed company must be banned .
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September 2023 by Farid B.
Price gouging (verb) • increasing prices to a level that is much higher than what’s considered reasonable or fair.Very shady, predatory, money hungry business. My 60 year old mother forgot to hang the handicap tag in the car bringing in groceries & they got her. The appointment to pick up the car was at 2pm, guy shows up at 2:40. People next to us waited over an hour. We asked for a discount as a courtesy for the circumstances & bills due at the end of the month. But dude had no empathy or remorse. At one point he laughed about how it takes less than 2 minutes to tow a car. But we get a 40 minute wait & $525 fee because my mom made a simple human mistake. $125 gate fee just to open a gate with a clicker remote.What happened to doing jobs that actually help people & improve quality of life instead of price gouging & robbing hard working Americans? Karma is real, people
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September 2023 by Yang Ding
Preparing to take legal actions with this company as I write this review. Rude, racist and sketchy thugs roaming the streets trying to tow people's cars away at places where there's no "no parking" signs and any implications that parking is prohibited on the curb. For the numerous peoples below who have similar experiences, please also consider filing complaints on BBB and take this company out of business
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September 2023 by Abdul Ahad Mujadadi
Parked my car in front of my house to drop off food with my emergency turn signals on and I come back outside to see my vehicle is missing. Checked my camera and I see that these people towed my car.. I called right away to the tow yard and the representative is extremely rude while giving me an appointment for 8:15 pm. I drove down there really quick to see the tow truck drive leaving my vehicle in their yard. I asked them if he dragged the vehicle the whole way and he said "yup" without a care in the world.. I told him that the vehicle is all wheel drive and he smiled and said someone will be with me.. I walked to the front door and can hear people inside. Waited for about 20 minutes and see people coming out that looked like thugs. Called their number to ask if there are people inside that can help me and the same representative said in a rude manner "your appointment is at 8:15 and you'll have to wait" then repeated himself "your appointment is at 8:15 sir, you'll have to wait..."While the person on the phone was very rude and told me that my appointment was at 8:15, some guy named Jonathan showed up at 8:20 pm. Had me grab my registration and insurance, I looked at my car to see damaged on it. Told Jonathan about it and without reviewing any details, pictures of pick up to see if there are damages, he replies right away that they didnt do it.Takes me inside and doesnt give me any details to my questions, his reply was "it'll all be on the receipt after you sign the digital pad.." No explanation, no pictures, no videos, not listening at all but telling me to sign if i want my car out, otherwise he can't help me.They charge me $535 dollars total to take my car out. $250 tow fee, $100 1 day storage when my vehicle was there for roughly 2 hours because they made me wait to pick it up, $125 gate release fee, $60 special equipment service fee... $535 because they wanted to tow my vehicle all while I was dropping food in my house for a couple minutes.All paid and getting the car, I had someone else drive my car out and hes yelling at me that I can not record the damages they did to my car and I can not have more than 1 person on their lot...A butch of THUGS!!! I will fight this charge and take them to court.
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September 2023 by kiran akula
Scammers!!!!! Towed car which was parked in front of my house for 15 min. Bunch of thugs stealing people's money by towing even if there are no complaints.
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July 2023 by Charl B.
Towed our car at an apartment complex!!! We were just visiting a family and they towed our car. They gave us an appointment time that was 2 hours from the time we called, we pleaded to pick up our car asap since we have a baby who needed to sleep and they didn't care!!!! Heartless people!!!!
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July 2023 by Jenn Frias
Unfortunately this company is a predatory towing agency. They drive through our apartment complex looking for cars to tow. They have towed my neighbors cars who clearly have a parking permit in the window. then the tow company comes through without being called , they tow cars that are parked legally with parking permits prominently showing in the window where we are told to put them. I also mention they are also towing cars that are parked in visitor parking. It makes no sense to me. If there's a car illegally parked in a no-parking zone or in a handicap parking zone that's absolutely fine. If they were parked in a visitor's parking lot there have no reason to tow the car that those are free spaces for anyone to park in whether they have a permit or not. This company shows up looking for someone to tow without being called they need to wait to be called that way they won't have a problem when they take the car away. I say this in hopes that the owner of the company will read this review and understand that he needs to change the policies or the staff in his company. As a company the owner should be able to dictate how the business is run and how they should execute their rules and regulations. They should be following the law not be predatory and look for someone to tow.
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July 2023 by Jo-Lin Chen
This filthy company should be shut down. Our cars were parked at the fee spots section yet they still towed away our card and charged us $535 dollars. The representatives are racists and mean. Someone please do some justice to this place right now.
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May 2023 by Unknown User
Charged over $500 and my car was towed, as they say my parking tag was changed or not the original parking tag from Sycamore Bay Apartments, Newark, CA. Funny how the a complex refunded
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May 2023 by yazan el-issa
Be aware they are taking advantage of peopleMy friend parked his car and after 30 minutes they towed itAnd they are asking 530$ to release after 5 hoursI will try to go after them in court and get some money back for everyone they took advantage of
