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February 2024 by Brownell Team
Love this shop
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December 2023 by Jerott King
These guys rock! They saved my ride by having the brake pads I needed in stock. They installed them super quick and got me back on the trails. The shop was super cool too! very well organized. Everyone was super friendly.
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November 2023 by Aaron Breitbard
Nice vibe. I just needed new pedals because mine fell apart visiting their trail system. Good enough selection, some fun colors. Super nice staff. Offered to throw them on as I was walking out. Really enjoyed the experience. Thank you
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September 2023 by Erin Thiem
Super impressed with the Tour of Nevada City's handling of our e-bike issue. Thanks for looking after us.
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September 2023 by Tyson Messori
This is a great shop! I forgot my Levo charger at home and they lent me one for the weekend! I'll be back to rent a Levo for my wife later this year.
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August 2023 by Lori J.
I arrived at the Tour of Nevada City bike shop at 4:30 today, not knowing what to expect in servicing 2 older mountain bikes. I was warmly welcomed by Lauren, who came out to my car and helped me unload the bikes from my car's bike rack and bring them in. Lauren assessed my needs as she had Austin begin checking my 4 tires. Within 40 minutes, Lauren and Austin completed meeting and exceeding my expectations, rang up the transaction that was very reasonable, and helped me load the 2 bikes safely onto my car. I am so happy that I chose Tour of Nevada City and highly recommend this great shop to everyone who appreciates great service. Thank you Lauren and Austin, plus their management that allows employees to give great customer service!
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July 2023 by Justin M.
I've had a 2017 stumpjumper for years, still do. One of the reasons I got a '23 stump evo was this shop. It's definitely the nicest bike I've ever owned. And I feel confident it's in good hands here. (Having a local shop that sells and regularly works on specialized is a must since they can be snooty with parts and work etc.) Mateo has been the main mechanic and person I've interacted with and he is always helpful and pleasant and knowledgeable. I wish I had a better memory for names here and could also mention others, but the short version is, literally everyone I've dealt with calls me back, goes the extra mile, and assures whatever repair or upgrade I'm adding fits me well. This is one of the best LBSs and I feel lucky to have such a great shop here in town.
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July 2023 by Jacob Somers
I stopped by for some minor maintenance on a Sunday. Nice people. Reasonable pricing. I experienced very good service that went above and beyond. I highly recommend this business.
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July 2023 by adrian walker
My new local spot! Great staff great vibes!
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June 2023 by David Eger
Best bike shop experience in years! Years! We interrupted Joe while trying to finish his breakfast burrito at least 30 mins before he was supposed to open (on a SUNDAY! One, if not the only, bike shop in area open on a Sunday!). 14 y/o lost his small ring on his bike while riding and had planned on riding Hoot for the first time. Crushed. We googled and found Tour of NC was gonna open in an hr. Showed up early, Joe had the part, kids worked on it and fixed it themselves (with Joe’s shop tools) and whip! Had a GREAT rest of day riding! It was like we walked into a time warp back when more shops were like this one! Thanks again, Joe! Favorite quote of the visit? “9 speed, huh?” It lives on in their vocab now.
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June 2023 by Steven and Alexandra Reader (Steven and Alexandra)
Came in on Sunday morning with a bike problem. The store was pretty busy but Mateo graciously repaired my bike within a few minutes. Now that's customer service.
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June 2023 by Nicole S.
This is a great shop and everybody is so helpful! They fix up my kids' bikes and flats super fast and super cheap. They gave me a great deal on my 7 year olds bike last year too.
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May 2023 by Ted T
I had an awesome experience at TONC! My hunny suggested to me and Joe, the rep at the shop that maybe I need a new seat (saddle). turned out to be Life changing. by the time we started talking to Joe about this, he had already spotted at least one issue that needed attention... my seat is outdated and too small. He sized me up, put me in a new seat and suggested a new pair of shorts that are also more advanced. I have only had the chance to ride once since... and feel like it added 10 watts to my power.... I did not expect that... and the seat and shorts were so much more comfortable. plus, both the shorts and the seat are both lighter. Joe knew my size with a split second of a glance, and was exactly right. This man pays attention and has earned some serious respect credit from me. I was skeptical, but, now will look to him for advice in the future. and you know what.... it didnt even cost that much! Next time I hope to have my hunny get the same treatment!
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April 2023 by Jason Paone
Absolute golden, this place is. Thank you!Brought my sons mtn bike there cause of the back brakes. Fixed it no charge. Amazing..you guys rock!
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March 2023 by David B.
About 4.5yrs ago I was turned-off by the rude service manager that used to work here so I started going elsewhere, however under the new ownership & staff they are definitely the BEST bike shop around now! Joe is the best, went above & beyond to earn my business w a new bike, I learned a ton from him while taking my time to educate myself on the best choice for me. I appreciate his diligence & saying what he means / meaning what he says. The owner is awesome as well, so is Lauren & the mechanics. I'm so glad I gave this place another chance, the support I've received after the purchase has been STELLAR & is the reason I purchased from them. Competence, professional customer service, a positive attitude and good value is everything to me and these people go the extra mile to deliver! Thanks for everything you do and for leading by example. You guys deserve more than 5 stars!!!
