7AM - 4PM
819 Whispering Pines Ln, Grass Valley“This is not a product review - since we have not received our order yet, but it is DEFINITELY a customer service review! Amy C. at the Grass Valley, CA location of Ferguson Plumbing assisted me with my selection, color match and order. She was personable, professional and had great follow through on the item I wanted. It was originally deemed unavailable-backordered. But she searched for us until she found one in Kentucky and worked to acquire that one for us! We have always had great service at Ferguson's and highly recommend Amy C. if you have any plumbing/remodel/new construction needs!”
9AM - 5:30PM
15893 Turquoise Pl, Grass Valley“Dave Ray's business card says "fast fair friendly." He is all that and more. My refrigerator went out and I called Dave for help. He calls back when he says he will call back, he shows up when he says he will show up, and does what he says he will do. He is very careful to explain his pricing, and what to expect. There are no surprises. I found his work ethic to be unsurpassed, something that seems to be uncommon these days. The fridge is working just fine now. I wouldn't consider calling anyone else for appliance repairs.”
“This place has just about everything u will need. Plus, the cafe there is awesome. And it's not expensive. The ppl r awesome and welcoming. Staff there know their stuff.”
“The drum on my dryer stopped rotating. John was able to come within a day of calling him, although he noted that's not always possible. With parts changing constantly, he had one on hand that fit perfectly, and' he had ordered a backup - just in case. His proficiency and knowledge were amazing, and I appreciated his recommendations for getting the best out of my machine. I'm so pleased that I was able to get such good service!”