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March 2024 by Seanna K.
That employee Gizelle is rude as hell OK!!! very nicely multiple times she heard me, but she ignored me and then I went to the front to pay for my items she let some lady cut in front of me to get changed. It was just so weird and awkward experience. She was clearly rude as hell if you don't like customer service find another job Giselle.
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February 2024 by AJ Jones
They can’t help you, their scanners are broke they don’t really accept fed ex drop offs, ect. Well you can pay to use their drop off system and then pay to print your label as a “photo” but that’s their only solution. Terrible customer service.
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January 2024 by Ana
I got some great deals at walgreens
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November 2023 by Jengfern “jengfern” Official
Great pharmacy staff and doctors are very helpful and polite
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September 2023 by Veronica V.
The cashiers were nice, but this place is clearly mismanaged. It's very inefficient and there's not a whole lot of sympathy regarding the wait times. While I waited for an hour, I saw many unsatisfied customers. I would avoid this location if possible.
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September 2023 by jennifer mendez
Bad management, I should have looked at the reviews first then wasting my time for an interview that the manager didn’t even show up to, so professional!!
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September 2023 by Raul V.
Can this Walgreens have any lower rating? I thought people were joking about their ratings but I can say I experienced the terrible service firsthand. Today I went to Walgreen. All I have to say are 3 words: TERRIBLE CUSTOMER SERVICE! I'm surprised Corporate doesn't do anything about this store. It is like the wild west, everyone does what they want and don't even acknowledge you as a person. I dealt with the manager and beside being rude, she doesn't look you in the eyes, or even listens to you. She just walked away! All I can do is laugh and learn from this experince. Don't ever go to this store for any Fedex service. Its non-existent.
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July 2023 by Google Google
Been coming here for 3 years. Some days busier than others but I've always had my prescriptions filled right.
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July 2023 by Cristine Jimenez
I would never ever go to this pharmacy in Euclid National City. I got notified that my medicine is delayed that they are working with my insurance. I was waiting for 3hrs and there was no notification that they couldnt dispense meds for my insurance. I called to follow up the person i spoke with was rude. I asked them if they can call my pharmacy and they said my insurance should call them. So my insurance kept calling them, including me and they never answered any calls! I had to drive to my pharmacy that was a bit far but glad i made it on their closing time. I urgently needed the medication. Im also glad my pharmacy considered my situation because this walgreens location havent transferred my prescription to my pharmacy and they can agree that this pharmacy never pick up the phone. Keep putting on hold for callers. I would still call corporate and file a complaint. If only i can just not give a single star but the review will not allow me to post. I usually dont even bother to post reviews but its just this bad i have to make one.
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July 2023 by Victor Rodriguez
I was there about 4:30 pm. 6/22/23 there was no people in line for prescriptions I was no.2 . When I got there the woman asked for my birthday ,and name,I told her everything she needed to know. Then she said what do you need, I said I came to see if I could pickup my prescription I had been there about 4 times earlier . The awnser was I had to wait for insurance to accept because it was to early. Well went today she the woman said "anything to pick up." I told her that I was told at least 2 -3 days to go and ask for my meds. She looked inthe comp. and said NOTHING! I asked then there's nothing, she said no ! Before I started to see if I could order my prescription, she said in a faily loud voice NEXT!....?I had open heart surg. High blood-pressure problems, diabetic,etc too many to put down. Im74 yr old, I've been with Walgreens for many,many years. About 17-18yrs I knew everybody there but this new crew just plain sucks! Very disappointed. Time to change pharmacy too bad! Not worth even a 0 rating.But thank you anyways for the past years!!!
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February 2023 by TIGRESSA
This place is nice and clean, they have a FED EX drop off too, which is awesome.I would give it 5 stars if it weren't for the unfriendly Hispanic cashier, I don't know her name. She's got salt and pepper curly hair and always had an attitude. She's been working there for a while.There used to be an African American cashier that was super sweet and friendly. Haven't seen her anymore.
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February 2023 by Eric A.
Closes at 11pm. I show up at 1045 to get medicine for my sick kid and their doors are locked and not letting people in. What a disappointment
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December 2022 by Jose H.
The pharmacy in this Walgreens is really bad... horrible costumer service. I been waiting over four days for my meds and they're never ready when I go. Don't recommend this place at all
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November 2022 by Aico Frena
Extraordinarily poor service. No training by the pharmacy staff. Over worked staff to boot. They have no clue what they are doing very sad it is ashame that these people can administer medicine and drugs to people
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November 2022 by B C.
If there is 0 star, I would give them that. I was on hold for 45 mins last week to check my mon's prescription, someone picked up the phone and put me again on hold, they did it three times, I ended up hanging up. I was on hold again today and the automated machine stated that there were 3 people ahead of me and I have been on hold of 30 minutes and it kept saying that there are STILL 3 callers ahead of me. Aren't they helping others? The numbers of callers were not going down. What a joke! They have to hire more people- their customer service is bad! It was finally my turn after 48 minutes on hold, I heard the real ring but it kept ringing and ringing and after 50 minutes on hold, someone hanged up on me. WTF! I did not even had my chance to check the prescription status.