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November 2023 by Olivia Sanchez
Laura was awesome. She was so sweet and helpful. Loved her positivity and the fact that she went out of her way to help me choose an outfit. Keep up the good work..
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November 2023 by Rebekah Bowman
Cutest clothes, comfy or sexy bras. Great service! Best place for plus clothes!
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November 2023 by Godzuki26
Have a very nice selection of clothing and some great deals. Can't wait for black Friday
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June 2023 by Earllisa Ezidore
The stores don't have a wide variety of options nor do they have as good of prices as the website does. Like what's the point of going in store anymore?
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January 2023 by cat coroneos
Very helpful and they were having a sale on exactly what I needed after looking at tons of other stores.
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September 2022 by Jennifer G.
One of the associates there has a nasty attitude, for my luck she is there working every time I go and she gives me a nasty up and down look. Im talking about the one associate that thinks shes the s**** the one with the ramen noodle looking hair that wears dramatic make up. She gives the store a ghetto vibe. Every time I ask for help she gives attitude and has a fuchi face like she doesn't want to be there. You guys should really pick your employees better.
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September 2022 by Porsche Goff
Always my go to for clothes and advice. Everyone is so friendly, helpful and make it such a comfortable experience to come here to shop. Inside the mall of course. They have so many different deals all the time! Plenty of deals going on all the time. But the staff the absolute best everytime! Thank you for always helping. Because I can't match anything myself. ?
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May 2022 by Seccora T.
Let's talk lies and gossip. A few months ago an associate was out due to " family issues" during the time she was gone. It was a lot of chatter about her personal life In-store. As sad as it is this particular person is a military wife who suffered from anxiety with a young child.. Once she came back to work. They tried to bully her into taking a lower position. When she refused they tried bullied her until she left. You could feel the tension in the store. I was applauded. How could a store have this much drama? a lot of people quit working at this company because the drama isn't worth the paycheck. The store manager is a little two-faced. She definitely has her favorites In the store and you can tell who they are. She's more kinder to the Hispanics in the store and a few parents who come in from her kids school. Mostly in the mornings, her family comes by. So you will see her in a corner talking to them. I'm Sure her grandmother lives within walking distance of the mall. This store manager is a compulsive liar and only cares about looking good for her manager. A lot of times you will see her wasting time doing the bare minimum. Doing online orders when she should be doing inventory. Mostly she will have a a new associate doing inventory or something she doesn't want to do. The store is usually perfect when the it's a meeting or when they assume someones higher up is coming down to visit. The regional and district managers usually give them a heads up because she's coming from the Los Angeles area.so they prepare for it. Unfortunately as long as the store sets are done and pictures are taken. The store meets the monthly quota.. Customer service and lost prevention isn't unhappy then a lot of in professionalism is done. The district Manager really needs to be making sure that the manager or associates are truly following the company guidelines. It's pretty sad. Unfortunately Jennifer Ventura is a district manager who should know how things operate since she was once a store manager in break. she's more concerned with being friends with her subordinates than to truthfully make sure the store is operating properly. Let's talk about dignity and respect. They love the customers when they're spending money. It helps the store's " quota" unfortunately it goes against the store's hours when a customer returns an item without a receipt. So if you've lost your receipt you can return whatever items for store credit but know you are hurting the store's daily quota. Each store competes with one another. Not all stores are created equal either.if you are a trans . They will speak poorly of you and treat you unlikely. Please know if you're an African American and trans don't come to this location. They treat the Spanish people differently than other races. Oh and let's not talk about being trans and torrid they will definitely make you feel like a circus freak. El Cajon usually gets the newer items first. Sometimes it takes plaza bonito weeks to get it if not months. Sometimes they don't get a full-size run or get things at all. Alot of these people sell clothing online #torrid treasures, San Diego resellers and most more sites under different names or they have other people doing it for them. Wow imagine that... Lost prevention hasn't caught that yet? Using the stores employee discounts to buy clothing and then turn around and Resell it The people in the store will go into your accounts and get your personal information and pretend to be you. What kind of company allows their employees to go into peoples account and fraudulently change information. Imagine the store associates not liking you and bringing thugs or airing out your personal business. Yet their identity is suppose to be private. Recently I seen a torrid employee at the store and she told me if I mentioned this torrid would ruin me. Torrid has bullied plenty of women online. When you speak out they start trying to slander your name lie on you and ev
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December 2021 by Jason Willmert
Me and my wife are going to Disney Land soon and she wanted to wear something Disney like we went in and the where having a 40%off sale with a 40% off clearance and she found 1 Disney ? for her it was like it was supposed to be 8)
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November 2021 by WLW wolf llama wolf
Love their bras the back is wide so it will not cause love handles in back. Tired of the other ones.
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November 2021 by Angelica A
Lovely customer service and fashionable items
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October 2021 by ruth “R” sanchez
Didn't have selection for gowns dress for special occasion
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August 2021 by Paula Suasa
Usually larger size clothes are frumpy.Torrids are fashionable and really nice. I actually got cute shoes that fit me. Love it...going back.
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August 2021 by Karmin Ryan
I'm so over this overly expensive store and the clothes are low quality...I don't think I'll be shopping at Torrid anymore... Really not worth it...
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May 2021 by Ryan Sears
Selection is limited...prefer to shop online
