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February 2024 by Christina L.
This unfortunately to me is by far one of the worst targets I've been to in the San diego area since I've lived down here. The restrooms aren't clean. Store isn't very organized. I completely understand a store being busy but that is not an excuse for it to be not maintained or not sanitary. On top of that Target drive up is really poor at this location. Their isn't alot of spaces available for Target drive up. I had to circle for more than 15 minutes just to get a drive up space. Then the wait on the associate to bring my items to the car is another like 20 minutes. They had one guy running all the orders solo. So I a thousand percent can emphasize why it took even longer. Since this location is so busy, there should be more than one person running the items considering as well the store isn't exactly within feet proximity for the orders to be ran back and forth from inside of the store and the cart is small. So that requires for the associate to have to work twice as hard. Clearly management is really poor at this store. They should be ashamed that the outcome is this bad. Treat your associates better and think about their well being so they can be at their best to help customers.
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January 2024 by Salvador J.
This target is the worst target I think I've ever been to .. needs a change in management or something. There is like 80 people in line for 3 registers open.
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January 2024 by Khristian C.
This location needs HELP. Why are not a lot of cashiers open? Customers have no direction to where they need to line up to checkout because no one was there to direct them!
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December 2023 by Natasha B.
Hire more people to help with the Drive up! You have like 18 pickup spots full and only 1 employee. This is the case EVERY time I pick something up at this location
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November 2023 by Chrisvangelo I.
No one answers the phone.m, and when they do. They just hang up. Rather ask questions in person.
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October 2023 by Joel C.
With the many stores that customers have visited many of the stores you can find some of the best groceries and some of the best meat products there are those stores that are the worst with the stores of the Food 4 Less which are the worst to see many things to be placed on the dirty floor which can be very harmful for many foods products. There has been one place that has kept up the standards the one place which has had so many programs for students has hosted many of the VIPs yes that means singers. For today was one day I wanted to come and shop Target the one place that has been featured for many singers and that have release days, and the special programs that students get picked to get to have a personal shopping day with an officer to get the things they need. The many department stores that are switching over to the grocery store welcome for customers, yet the one thing stores need to have is the extra supplies that can supply the grocery areas of the store and the many refrigerators and the meat departments they have to offer customers. Today was my day that I wanted to go and get bath supplies and get groceries with the EBT program that many stores which have now accepting the EBT you can get groceries and if you have cash, you can get bath and or personal needs Items. The one location can be accessed by way of the bus and the large parking lots that you can park close by at the front of the mall and the back area which is close by the San Diego Transit which you can take to the Trolley Centers to get to Plaza Bonita. With the location of the Target Store you can get to the many parking spaces at the front of the mall and the back area you can enter the Target store and the mall connected. When you want a place where you can go clothes shopping and find some of the best food Items that can be from the best bakery and the largest wine selections finding some of the best prices. When I had taken a look at the Plaza Bonita there were many employees helping customers and there were some that were doing orders still helping customers on the floor to find great service was the one thing that I haven't seen at other Target Stores today was the best finding some of the best bargains from finding low-cost bath supplies and deodorant not having to pay high prices. From the clean departments and the grocery departments that were well stocked seeing the many workers that were resupplying and helping customers along the way. There have been so many differences between the Grossmont Center store and the Plaza Bonita is the customer service Plaza Bonita is one that has the great customer service even when you're in the food department to see people to help you out. With Grossmont Center it has been trying to find certain products not finding the products that were carried customer service was not the best searching for managers to speak with about complaints with departments As a Yelp Elite Reviewer, the day was the best to when you come to a store and be greeted in the many departments not having to look for person to help you. The size and the design of the store it has been remodeled with man y departments that have been changed. To see a great store such as Target with clean departments with many great prices and the many new items makes Target Plaza Bonita Mall one of the best stores.
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September 2023 by Brayan Raul M.
Worst store ever; don't even bother going (avoid going). placed an order of 3 products at 12:20am, I went at 2:50 because I did not receive the confirmation and I spoke to the staff to which they told me that they were 4 hours late and I told them that the app said that in less than 2hrs It should be ready so he told me that it was 2 hours plus 4 hours that they were late in the other orders. He told me to cancel my order and go grab my products and pay at the register. Which I said I couldn't because I was using an Egift Card (virtual card on the phone) and to get the money back it was going to be very difficult not to mention that I could lose it since the card app does not provide information. He told me to wait until 7pm, my order would be in. I went to my second job at 3:30. I went during my lunch hour (30 min lunch break) and they told me that they are now 7 hours late, so I should cancel the order or wait. At 9:40pm I dial about 5 times because they don't respond, I tell them that I placed an order from 12 in the morning and it was impossible for three products to take all day and they tell me to cancel the order to which I cancel it. 1 photo: 20 minutes to 10 pm and it has not been processed 2 photo: Egift card has not returned my money and it is already 1 am 3 photo: When I placed my order at 12:20 am. Now I just left my second job after almost 14 hours of work I don't have my products and I lost my $80 from my gift card, thank you target, what a nice experience for your clients.
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July 2023 by Mary N.
This is the second time I have placed a 2hr pickup at this location, it has taken 8 hrs and even up to the next business day to get a notification to pick up my 2 items. I look at my app and it will say processing, I try to call the store's customer service desk but no one ever answers. I never have this issue at any other target in the area. Unfortunately time to time they only have a certain electronics at this location. So if you are looking for to pick your items up in 2 hrs. Good luck.
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June 2023 by Gary N.
I've been shopping here since Toys R Us was still around on the other side of the freeway, and whatever I didn't find there, I will ended up buying here, because for some reasons they always have the item; well time changes everything, they still a big Target location, I would come here before going to the movie theater upstair, just to kill time, lately I didn't find much to buy at the toys section, some of the shelves were pretty empty and no restock had been done. Just a shame, they used to be great. Hope they could do better in the future.
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May 2023 by Lorena M.
I came to Target to purchase several items for the end of the school year celebrations. Unfortunately, one of the items I purchased was a locked video game. This locked display had no store written policy and no employee was around to help. Luckily my daughter spotted a call button 20 feet away. Someone, with keys, passed by us and went straight for the call button to turn it off. I could not tell that he worked at Target because he did not have on a red shirt or a red vest. Another employee, wearing a red vest, walked right past us even though I asked for her assistance. The plaid shirt guy with keys sauntered back over to us and proceeded to take the game out of the locked cabinet. He never once spoke to me, not even to greet me. He took the game and walked away. I looked at my kids confused and they told me to follow him. I walked in the direction he went and noticed he began to ring me up for the game. The only time he spoke to me was when he told how much the total was. I asked if he could ring the other 2 items up in my cart and he said sure. I took my items and receipt and left the store. I had planned on purchasing several more items but cut my trip short after the rude interaction. I would have liked to have seen a written store policy that one must purchase locked cabinet items right away because then I would have been better prepared to complete my shopping trip. I am also confused by the lack of communication from both of the Target employees. I am sorry to say that I went to Walmart to complete my shopping and the employees are much more outgoing, friendly and communicative. The only positive thing is that I did not have to wait 30 minutes to pay at that Target.
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May 2023 by Haylee F.
Sorry I know this is really picky but came here to shop and took a bathroom break and they were absolutely disgusting. It was so dirty and paper everywhere. Just thought you should know.
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April 2023 by Sean Matthew A.
I was fine until a recent problem, me and my friend) 15 yrs old) were just looking at pikachu plushies minding our own business. We weren't doing anything just looking around and a worker said" no teenagers allowed kids only" in no were that is posted that kids are only allowed to look at plushies. Wasnt even in a friendly way she grabbed the plushies outta hands. Rude
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April 2023 by Jobeth E.
I frequently go to this target for makeup runs, day to day food items or cleaning supplies. I like the convenience of it being next to the mall as I sometimes go there after my shopping and I like that they are open later as it's quieter and not as crowded later in the evenings. However, due to the constant foot traffic, I find that this target location has a hard time staying clean. Every time I walk in, it typically see it unkept and it seems like there isn't enough employees to maintain the establishment. Wish I could see it be a little more cleaner and organized. It also appears that many times they don't have much stocked in the make up section. Shelves literally will be close to empty and this is every time I go. Perhaps their inventory isn't arriving on time or they are just selling so quickly.
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February 2023 by Edward R.
I ordered a pack of Vital eggs a night before (this brand of eggs is difficult to find now a days). It took me over 10 miles driving to pick it up in my lunch time. When I picked it up noticed no eggs were broken, but I forgot to check the expiry date on it (hardly ever I do, as I trust food department stores). When I was back at home, suddenly noticed that the eggs pack expiry date was the same pick-up day!! Called the customer service twice with no results. This is unbelievable that Target now is in such a deplorable situation that makes money out of expired foods; with this hope that maybe some customers don't notice! Never buy food online from Target!!!
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February 2023 by Karthik Artham
Close to residence area and very well organized and experienced staff