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February 2024 by Mary Campos
Always find what I need
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January 2024 by Melody Moreno
They were extremely helpful very expeditious very professional very warm and kind people-women working there I even had to return an item and I handed over my receipt and it was no problem they returned my money immediately very nice very helpful people.
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January 2024 by Larizela Rodriguez
horrible service. it wasn't 9pm yet and they wouldn't let me in to return what i bought
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June 2023 by Diane G.
I will never order online again! My order was delivered to my old address. I changed the address on the order, and it showed it had been changed. Well, low and behold, it wasn't changed! Never received my order. Called customer service and explained the situation, and all they could tell me was, "I'm sorry once the order is placed and delivered we cannot refund or replace your order you have to call your bank to have them file claim with them to get your money back! What kind of s*** is that??? Where did the old saying go.."I'm sorry for the inconvenience. I'll be glad to refund you!" or " I'll be happy to assist you and change the address for you so it won't happen again!"Wow! just Wow! And most all of the stores the employees are RUDE as well! You guys suck!!! NEVER AGAIN! you just lost a good customer! Thanks for nothing!
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June 2023 by Ruby Contreras
Incredible and insightful customer service! I love the products that they recommend, and they even have plenty of vegan and cruelty free items! Do NOT skip out on advice from the associates there, they will work with your desires and they are VERY knowledgeable. Just remember to follow instructions from them carefully and to BE HONEST about what you've had done to your hair, they're humble to admit when they've had their trials and errors and you can definitely learn something from them ! I will admit hair care products are pricey, but it's worth it when you have people who know what they're doing guiding you on products rather than just blindly buying from other department stores.
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January 2023 by Andria D.
So I would like to give thanks to Adrianna she was very helpful. I was only a little committed to my color choice and she made it where I felt comfortable with the Simi permeant color. Really both the lady's there are very nice. My husband was super impressed by her knowledge of all their products. Which is a true blessing for DIY'ers like myself.
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December 2022 by Ruth F.
I had a very pleasant experience in this store thanks to Maria. Not only did she receive me with a warm greeting and offered her help, she went above and beyond to help me find the product I was searching for. Even though we didn't find it, I left happy from there thanks to her wonderful customer service!
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September 2022 by Rebecca Reinhardt
Wonderful, Friendly staff members!
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September 2022 by Paul Reinhardt
Had the scissor ✂️ I needed.
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August 2022 by Vickie Patton
The customer service was great. Friendly atmosphere.
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June 2022 by Raya G.
I love this location. Their usually always in stock with what I need. Adrianna/Andrea the employee with the red hair is super nice, she helped me with advice from my journey from box black dye to red hair the past few times I came in. She's very friendly, honest and open to recommendations to help with what you need. By far best Sally's employee I've ever encountered with. 4 stars because of a older employee there who wears glasses, she looks customers up and down in a rude way and stalks them to see if their shop lifting to the point it feels uncomfortable! Lol.
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May 2022 by Maria DeRouen
I love this place, the girls there are always very helpful. I been coming here for many many years.
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April 2022 by Kevin Large
It's a good store but I seem to have a difficult time with the hair color being in stock. They keep very limited inventory.
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November 2021 by Jennifer Dymond
The sales girl was very knowledgeable about what I wanted to do to my hair and the correct products to use. A++ customer service!! My go to spot!
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April 2021 by Martie Todd
The staff is very friendly and very helpful. When asking for a certain type of product they don't automatically reach for the most expensive. I have always had a good experience in this Sally's location!
