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January 2024 by An S.
Great location for an Old Navy! There's plenty of parking so that's not a problem at all. I came here for Christmas gifts in December and was pleased to find a lot of the items were still in stocked. I was able to get some graphic shirts, fuzzy slippers, and Sherpa style jackets. The total cost was under $150 so that was a deal for me. Service was amazing, the staff were helpful asking if I found everything that I needed-- I'll definitely be back to this location just because it's big.
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December 2023 by Ditto M.
This branch is my last resort on shopping at Old Navy. Customer service training specially on cashiers needed to be implemented. It was the holidays and gift giving is still ongoing when hubby asked the lady cashier (who has a bleached long hair similar to a synthetic wig and long false lashes), if he could have some small paper bags along with the purchases. Right away the cashier said they're not allowed to do that. Hubby said, in other stores they do.. and again she right away said "you need to speak to our manager about that". I was stunned.. really?!? For paper bag and we need to speak to your manager? Although it may seem that the request was overkill to ask for bags for the purchases, we paid more than $150 for the whole purchase and she could've offered atleast an extra bag or two to go with the purchase other than being cold and robotic. Money is hard earned and sometimes we try to make the most out of spending it and it's not always about the products that we get from the stores that we shop, along that is the service and the attitude of the associates working there. If you can't do customer service in an acceptable manner, please stay after hours to stock on products.
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December 2023 by Guadalupe Sanchez
Excellent specials
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October 2023 by Allison B.
This store has consistently been difficult to shop in for the last 5+ years. I went today for the first time in over a year and many things are still the same- the bathroom area smells like someone died, and the smell continues into the fitting area, so trying anything on there is so unpleasant. The folded denim for men is very difficult to shop in as it is disorganized and folded in a way where you cannot see the sizes.
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September 2023 by Yours truly Michelle
We found some pretty good deals! The sales associate that greeted me was very nice
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September 2023 by Mary Campos
Went to exchange some shorts. Found the size I wanted Went to the counter checked the so they matched done deal
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September 2023 by Joneisha Short
I come here to shop not be followed around the store . Work hard for my money stealing is last thing on my mind .
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September 2023 by Veronica Edwards
"due to weather conditions we are closed at 6pm"Then update your online information
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August 2023 by Eren M
Just went to an event and it was amazing they put this event for the foster youth of the community… There was a lady “helping” in the line. We had our things organized just in case we went over the event limit . But this lady stressed my foster youth by grabbing the bag and just throwing things on the counter and rushing her . Then she said “you should have budgeted” which we did but since she mixed things up now my foster was so confused and having a panic attack. Next time in a event like this employees need to be aware of how they treat the foster community. Some kids have huge anxiety issues and this lady was not helping.
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May 2023 by i andi (iandi)
Good luck trying to find any help on the floor. The store is clean but there is zero customer service.
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January 2023 by J
dont order anything online. they sell items they dont have, then cancel your order two weeks after creating a shipping label. They mark it as canceled upon customer request as well. Just an all around terrible company.
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January 2023 by Christina Mendoza
They should really look when taking off there tags on the bottom of the pants my daughter 7 years old went to go grab here pants and all I heard was a big yelling and she started to cry really bad because they did not remove the needle on the bottom not good at all
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January 2023 by Joe Armijo
dont order anything online. they sell items they dont have, then cancel your order two weeks after creating a shipping label. They mark it as canceled upon customer request as well. Just an all around terrible company.
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January 2023 by Jennifer Doyle
We went at a time when the store wasn't busy. Two different people helped us when we were looking for various items of clothing. The fitting rooms were clean and neat, as was most of the store. We did a return and a purchase and didn't have to wait in line either time. The sales associate even helped us to order an item that was in stock from a different store. Above and beyond what we'd expected.Edited to add: great service on a different trip. Pleasant employees and manager.Edited again, to add: still great service from a patient employee with a difficult transaction, and a super helpful manager, Valerie! Keep it up, Old Navy!
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November 2022 by jo villanueva
Prices too high its like I picked a trench coat but 1 button was missing the eye hole and then I realized it was made like that so very disappointing alot of their clothes are. Made where? What country?
