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December 2023 by Anthony C.
Items for pick up on the Napa app said items will be ready for pick up in 30 minutes. I got to the store in like 1.5 - 2 hours later and the guy with no badge said my order hasn't been pulled yet. Then he said he had to order some of the stuff because they weren't there. Then he looked at the computer and realized one of my parts was there and got the part. At this point I had 2 out of 3 parts. He said they were missing a box of the last part I needed. Then all of a sudden Antonio who was wearing his badge, brought the mysterious missing box of the last part I needed! Antonio was fantastic! The other guy needs help! At least I went home with all I needed. If not, 1 star.
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September 2023 by Ludin Velasquez
Too many workers, and only one worker attending customers. At least the other workers there should acknowledge the customers' presence with a greeting. Put back merchandise and left without any of the other three workers helping me.
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September 2023 by Ivan Gomez
Lack of inventory and knowledge from employees. Tried calling in before driving there to verify stock. I was placed on hold as if the place was really busy. I pull up 5 minutes later, and the place has 1 person shopping and 2 employees at the front desk. While my call sat on hold.
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September 2023 by Monica Torres
Obsoleted service stand for half hour and no service call the guyGot igonre 8 /21 /23 @ 1400m
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July 2023 by Poprocky7
This place has been helpful kind with getting me the right parts and fix. One employee that stood out to me was Andrew. The auto parts store Jesus. Thank you for your help man.
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July 2023 by Alex Sanchz
One of the best customer service I’ve receive at Napa auto parts.The guys here go above and beyond
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June 2023 by Alfredo G.
Lame ass workers stealing my information just asking for it to place an order then to call the next day and say the order was never placed ?? Where did my information go !????
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May 2023 by Cecil Raley
Eddie was insightful and helpful. I did not receive service from this business but he was extremely helpful by providing detailed information on where I could get rotors cut.Several other businesses simply told us constant inaccurate information but Eddie took the time to research and provide an answer.
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January 2023 by Edwardo Orozco
The people at NAPA auto parts are very friendly and helpful definitely coming back for more car parts .
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January 2023 by Fern Locomotive (Big Fern loc)
Love this place better then AutoZone
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January 2023 by Gerald C.
today I got great costumer service from one of the guys there I came in to by a alternator he gave me a great deal an was very helpful I will be back
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December 2022 by Daniel Ledesma
Excellent service and very knowledgeable staff. Came in needing parts for my 1997 Tacoma and Jesus was very knowledgeable and helped me with every part, along with recommendations on what I may need in order to have the best outcome with the replacement of parts. Every question I asked, he answered adequately. I definitely plan on coming here from now and on because of him. Prices for parts are very reasonable as well!
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July 2022 by Johnny Sanvichith
I placed an order on 6/30 for next day delivery. No communication from the staff for 4 days. I called and they didn't have all items in stock and needed to restock. 1 star for lack of communication. I decided to go to o Reilly instead.
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June 2022 by Arturo Lazzaro
Very helpful and informative. Good set of knowledgeable fellas they have right now.Diego Style Car Club member
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February 2022 by Jason Young
Staff was awesome extremely helpful. Took their time to search for me to try to find a very hard to come by wire connectors v for my 2016 Jeep Patriot sport75th Annivesary. !!!