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November 2023 by Tony G.
pretnd to fix my trucks. turning off sensors instead of fixing issue. do not recommend.
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August 2023 by Tony Gonzalez
i had a bad experience here. i brought my truck in here for a tune uppaid higher than average price. figured ill pay lil more for quality service. Everything seemed good until a few weeks later i started to have a loss of pressure issue. so i took it in and had it "diagnosed"long story short ive brought my truck back 5 times to date with same issue. each time he says its same problem and that he wont charge me to fix it. and each time finds something else new to "fix" and charge me for....so i took my truck to another mechanic certified lic. diesel mechanic and first thing he did was full diagnostic including running a pressure test and instantly found a leak. all the "repairs for this issue was due to a hose and not my fuel injectors and battery and valves and sensors that MCI was claiming to be the issue. the thing that bothered me also was the difficulty to get him on the phone after my truck was there for days and i hadnt heard back. i would drive by and could see my truck was parked on another street not even within view of the shop. i found so many scratches on the paint and when i mentioned this they just brush it off like its no big deal.I tried to confront him with the real issue after getting it fixed elsewhere and he was like you cant prove this was the issue from the start. he didnt care how much i paid outta pocket or my time off work to do all this. honestly i wouldnt recommend this place to anyone unless u got an unlimited reserve of feria to spend and dont need your vehicle fixed immediately.
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June 2023 by Carlos Valdivia
This is a great shop they really care about the customer service
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March 2023 by Jesus Gutierrez
Good service
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December 2022 by Ryan Moreno
*2017 Jeep JK*I can’t thank Carlos and the MCI crew for fitting me in their schedule enough! My pins in my rear calipers were seized and not cycling like they should, one of the pins/bolt broke inside the bracket and instead of ordering new brackets/calipers and costing me more money they painstakingly drilled out the stuck pin/bolt and made it work! Upon receiving my Jeep, my brakes were night and day deference! I haven’t felt my brakes like that since the day rolled my Jeep off the dealership lot They were so professional, kind, and obviously patient and knowledgeable in getting that annoying job completed ?????
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October 2022 by Richard Vazza
We entrust our business fleet's repairs to Carlos and the team at MCI. They are always honest, reliable, and accommodating of our tight schedules. Thank you for all that you do for us!
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September 2022 by Corey Gross
Trustworthy and hosnest
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August 2022 by Ramon Barron
Very good service
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August 2022 by Vickie Cormier
This establishment is an example of what business's should be.The owner and his employees are attentive as soon as you enter the establishment.The actual shop,is very busy,but clean and organized.But most important, is the quality of service you receive.We go to MCI Auto Repair,because we have found them to be efficient and trustworthy.Mr.Carrillo and his staff are to commended for their high level of professionalism.
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August 2022 by Kenneth Kraft
Really great family owned business. Very reliable and punctual, excellent work. Highly recommend
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August 2022 by Cody
Reliable trust worthy company
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March 2022 by Luis C.
Do yourself a favor and stay away from this auto repair. Paid them to fix my car & did not even fix it. Over priced & did not take responsibility after all. Zero stars
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March 2022 by Kimberly S.
This place is a scam artist. We called in to get the water pump replace and we even bought the part and they charge us $375 and then they called us and try to say some other stuff that was super minor was an all day job. We didn't have a Choice because they had already taken the car apart so we end up paying double for a piece of screw that supposedly needed to replace. He would give you a run around saying it was an all day job but I'm only going to charge you 3 hours for it and it came out to $750. I would never recommend this place.
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November 2021 by Dj Spinnin T.
Shitty thieves don't ever they will Fuck you over, won't do the proper work on your car
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August 2021 by Richard Cormier
Carlos, thank you for taking care of our car. Would not trust it to anyone else.