Me: "Hi I have a defective product." Store: "You bought it online, can't help you. Call CS" Me: "Hi customer service, I got a defective product" CS: "Can't help you, take it up with your local store" Me: "FML" This Macy's management sucks. You were warned. =)
January 2022
A typical Macys. Reasonably well kept and clean. However, every hand sanitizer station I tried to use was empty and incredibly dirty. Staff was typical Macys types. On their phones or talking with each other but did offer help when they saw you. Mens clothing section was well stocked and neatly arranged.
December 2020
No stars deserved but wont allow me to post otherwise. Rude lady in the furniture section. We were browsing the furniture.