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February 2024 by TeaNCali ..
This particular location seems to have a larger clothing selection than other JCP's in the county but the quality of the store is trash. The escalator is always out and today, even the elevator was out of commission. The check out stations are far and few with long lines. JCP used to automatically apply coupons. Now they make you stand there scrolling through your phone trying to find one that works. What happened to the days when the coupons and barcodes were at each station and the cashiers would use them without any prompting by the customer? Get it together JCP. Also the alarm kept going off whenever someone left the store. Either the alarm isn't working or a cashier isn't properly removing the fixture from the items.
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February 2024 by Terrance Pyron
Had a nice little bogo 50% sale on some kids clothing I got
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February 2024 by Isabel Meraz
THEY NO LONGER SELL VERY CURRENT GOOD CLOTHES
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February 2024 by Saliha M.
Great service in the jewelry section of the store. My friend came in to buy a gift for his significant other for Valentine's Day, there were great sales. He got a silver necklace and there was a huge discount on it on top of the sale if we signed up. The sales woman was transparent and patient with my friend and I throughout this shopping experience. Getting jewelry as a gift can be stressful, but Teaonia was nice to us and very helpful.
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January 2024 by Wilma Lopez
This jcpenny is horrible! There's no one to help you out in the pillow/mattresses section area. Seem to me, that all-salesperson clerk's are hiding away from any customer's that are really looking for a representative on scene and they just act like there busy. Which totally there not! So I lefted. What a waste of time coming to this jcpenny. No good ??
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January 2024 by Susana Rodriguez
Very good offers and good charity
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January 2024 by Airnesto G
Clean well stocked store. Good customer service. High prices though. Even on some sales items.
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January 2024 by Maria Morales
It is my store to buy, the items are very good and very comfortable to buy, very clean and orderly, which is very important ❤️??
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January 2024 by Ricardo Ahumada
Bad customer service
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January 2024 by Samuel Rodriguez
Great clothing store
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December 2023 by mario mayans
Bad service
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November 2023 by Drusilla Chenenye Moira Smith
It’s something that plus size woman sizes are upstairs , but big and tall for men are on first floor! So inconvenient! Obviously if someone is looking for plus sizes why should they have to go out of their way for just a shirt. All so the signs they display as half off is not additional price taken off. It’s already priced half off on tag. Lure to get you to shop there. Why go there for there prices when you can get better quality at Nordstrom or Macy’s. Just saying to beware of the tricks
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November 2023 by Logan G.
I like this store it’s not packed and usually they have ok prices n everything. Staff is usually pretty attentive and ready to check you out and get you going. I really like that because no one likes to stand around waiting to check out . And they have a restroom so I don’t have to run around the mall looking for one .
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November 2023 by S Love
Why do all the women's clothes look like our grands would wear. JCPenney is a bit high priced, but they can have some killer sales. Especially their 70% off.Drawback: There was only 1 cashier working during lunch hour. If I worked at one of the other stores and had to "just rush" inside, I'd be ticked off that I would have to wait longer than my break, I wouldn't bother.
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October 2023 by Heather M.
Worst absolutely the worst experience ever with online purchases save yourself the trouble sometimes things are just too good to be true and this would be that time I have been arguing with jcpennys this whole month and by the looks of it I am going to be arguing for longer because now they are trying to say business days first I was supposed to receive my refund in 2 days then it went to 7 days then it went 10 days now that 10 days have come now it is business days. I can not get a straight answer about anything and everyone just wants to tell me how sorry they are about my situation but then do nothing about it !! Urggggggggg