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December 2023 by Muhammed A.
By far the worst Office Depot I've ever been to. And this is the only one I will ever go to. Dog shit wait times and I've been here two times already and this definitely will be my last employees here are slower than my grandmother and she already died (R.I.P).
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November 2023 by carlos Buenrostro
Excellent
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October 2023 by Jacksive S.
I find my self here waiting over 10min in line than I began to read and notice that for full service you must check in the computer while 2th employees are starting that we are standing without getting any help or guidance as to what to I haven't been in a long time and this is the worse experience I have had. customer service needs improvement 100% to what the customer service experience is. So sad and disappointed I'm still here waiting and it has been about 25min.
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September 2023 by Jonathan F.
Charles, thank you so much for making me feel welcomed, seen and more. It was my first time going to an Office Depot, I needed something laminated. I wasn't aware you had to sign in on a computer for service. Upon arrival none of the managers on duty, took it upon themselves to help me, nor welcome me in. As soon as Charles realized I was there, after about 10-15 minutes, he asked me if I needed help , and then explained to me, that I have to sign in on the computer. And was the one to help me, he's great. And I truly feel like he should be a supervisor or a key player in the training of future employees, thank you once again , Charles.
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August 2023 by Christopher Eliff
Worthless. Convinced me into shipping my package priority mail instead of FedEx. Told me it would get there in 2 days. The tracking paperwork clearly says 5 days. Got the address wrong, so now it's being returned... hopefully. Got my cell number wrong, so I wasn't informed. Refused my second package, which was a FedEx shipping return. Apparently, this full service FedEx doesn't do returns. Do yourself a favor, find a REAL FEDEX STORE!!!
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August 2023 by Brenda Hearn
Helpful and very caring
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August 2023 by Saturn H.
The biggest, saddest human sigh. I love Office Depot, I come from Modesto, CA. I've always had excellent printing, laminating, copying service-- but when I moved to San Diego county, that's where I cue the biggest, saddest human sigh. The employees, in the kindest way I can describe, are distracted and don't care about their customer. Argumentative with each other, ignoring the sale, unprofessional, AirPods in their ears and they WILL ignore you regardless of how long you wait, how much you pay, or what the service is. I still love Office Depot, but every time I go to this location, I am deeply disappointed as a customer and a rewards member. It's really hard to watch, but I rely on Office Depot for my creative work so I keep coming back.
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June 2023 by Katrina R.
0 stars if I could. Theres literally no point of curbside pick up. Even with it being an option they either take really long or just don't bring it out at all. By long I mean over 15 minutes. I literally had to get out of my car to go inside the store which defeats the purpose of using curbside pick up. Mind you when I came in it wasn't busy. The lady at the register was literally just standing there. When you print at this area it's absolutely not secure if you do pick up. It's literally hung on the wall near the entrance for anyone to literally grab. The lady at the register made me get it rather than her handing it over so just expect your paperwork visible for anybody to see so if you're printing a confidential paper just expect anyone to see it or grab it.
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May 2023 by Jerry M.
Not only was this location clean and big but it had everything you need for an office. Operation manager CARLOS was great help this is my first time shopping for a printer he made it smooth and explained everything I needed I was very worried I didn't know anything about printers before going in but CARLOS got the job done for me make sure you stop by to this location!
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October 2022 by Enrique Zapata
Easy to ship items.
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April 2022 by Ulises Guzman
Great store where you can find a FedEx inside.
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January 2022 by Dulce P.
I feel like I've written a review already but maybe it was a customer review for Office Depot directly. Office depot use to have several steal deals prior to school starting... since COVID it seems those deals are few are far in between. They did offer pickup in store and eventually curbside. Items would be placed on a shelve that was not locked and you could go grab your order... it changed to being locked and associate grabs your order. Ive done all the above and maybe they had theft because I was thinking anyone could come in and grab anything and walk out with no accountability... I've mostly been here for the printing services which can be quite time consuming... but with Kinkos having closed a lot of locations and not open late (sometimes closing at 5pm) this was the next best alternative. You walk in and place your na.e on the computer system and phone number... and the staff calls out your name... and you also get a text message. Its a good system, just need more staff working in the printing services area. I know everyone is staffed but there has been times I've seen management walking around the store and no helping. I would think a managers job is also to help out when needed and you see the employees backed up... otherwise your business will fail because people will complain and stop coming. They have also been out of materials but you have to wait still to be told they can't do what you have been waiting in line for. In any event, the store is clean and and I've never encountered rude staff.. they just seem "over it" in a sense... there was one female cashier who was very upbeat when I was using a coupon and got a little aminated, wasn't expecting it because everyone is always gloom. It was a nice surprise and I wish I remembered her name! It doesn't seem like many office supply businesses left out there and Staples is still further, so I will continue supporting this business, just wish a few things would be looked at in the store and improved.