“Mya, you rescued my Thanksgiving! The Chula Vista location had failed me with their over-promising and under delivering.
However, Mya and the district manager exceeded expectations the day before Thanksgiving. They managed to transfer my items to this store, assemble the table, and deliver everything within a few hours. Such exceptional customer service is indeed a rarity. My 12 guests and my family extend our heartfelt thanks!
Thank you to the delivery team, the store manager even came to help deliver the items, white glove service all around!”
“Under promised, over delivered! I decided that printing a few hundred pages of a download digital operating handbook was too tedious and time consuming task than worth my limited time. On a whim I hit up Google as to whether or not there was a place in which I could upload the manual , have it printed for me and pick up in person. I landed on Office Depot and that was a business blessing in disguise! The process was simple, easy and seamless. Within minutes my manual was uploaded, order paid for and a confirmation that my order would be ready on Monday (in two days). The amazing team at my local Office Depot apparently tackled my order as soon as they came in on Sunday morning and I received a "ready for pick up" notification at 11:28 a.m. WOW, what a great turnaround time. Additionally, the print and paper quality, along with the binding, by far exceeded my expectations. Great job Office Depot team!”
“Charles, thank you so much for making me feel welcomed, seen and more. It was my first time going to an Office Depot, I needed something laminated. I wasn't aware you had to sign in on a computer for service. Upon arrival none of the managers on duty, took it upon themselves to help me, nor welcome me in. As soon as Charles realized I was there, after about 10-15 minutes, he asked me if I needed help , and then explained to me, that I have to sign in on the computer. And was the one to help me, he's great. And I truly feel like he should be a supervisor or a key player in the training of future employees, thank you once again , Charles.”
“Extremely helpful handful of guys in here. I worked with Tom and he definitely went the extra mile to make sure I was taken care of all while providing excellent customer service and knowledge of his craft.”