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October 2024 by Kevin Lemieux
Awesome service as always!
Some little punks stole my truck and did a fair amount of damage while they had it. I brought it to Car Star Southbay—Joe was in charge of the repairs. My truck looks brand new! They dealt directly with State Farm, so I didn’t even have to mess with that. I highly recommend this body shop.
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July 2024 by Dr. J. Wayman Wells
Great job CARSTAR! Easy to work with & a super smooth process
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June 2024 by Roma Leano
Thank you for fixing my car. Excellent customer service! Shout out to Ms. Jessica/Body Shop Dept. for taking care of my problem.
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May 2024 by Andy Brikho
Customer service was great and quality of work was exceptional.
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April 2024 by karina allain
Great crew!
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March 2024 by Carlo Parchejo
If there were a way to give zero stars, I'd eagerly take that route. My encounter with CARSTAR, notably as a Honda Accord 2018 owner, left me not only in disbelief over their service quality but utterly appalled at their sheer lack of professionalism and accountability. Partnering with insurance giants like Geico, one would expect a semblance of competence. However, my experience was anything but.From the outset, the repair process for my vehicle, which had suffered a collision, was fraught with delays and a litany of excuses that would make even the most patient customer's head spin. It seemed as though with each repair they claimed to complete, another part of my car suffered – a perpetual cycle of damage with no end in sight.The epitome of this nightmare occurred when the underplating of my car, which they had failed to secure properly, collapsed on the freeway. This incident was not only dangerous but could have had fatal consequences. Yet, the response to this grievous error was as shocking as the event itself. The owner, instead of taking responsibility, had the audacity to blame me for their negligence.Their inability to own up to their mistakes and the sheer unprofessionalism displayed left me more than just dissatisfied; it made me regret ever entrusting my vehicle to them. The day I no longer had to deal with what can only be described as a circus of incompetence was a relief. My advice to anyone considering CARSTAR for their vehicle repairs is to run in the opposite direction. Your vehicle, your safety, and your sanity deserve far better.Photos were taken AFTER the "repairs"
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March 2024 by Maria C Rodriguez D
? good job
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March 2024 by Reynalda Rivera
I went to have the troke repaired and it took them almost 2 months to deliver it to me and despite that they gave it to me dirty inside and out, they left white paint in several parts of the troke. In one part of the back seat they reloaded something that left it well marked .I don't recommend it??
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March 2024 by Kobe Long
The communication was terrific, they were on top of everything! Got it done earlier than I expected and I cant remember when the car looked so perfect. Thank you
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February 2024 by Hector Lebron
I take my car to get an estimate to replace some parts and paint the front bumper in my car. They call me the same day with the price to get it fix and set up an appointment to drop my car. I’m very satisfied with the customer service and the work they did special the paint in the front bumper nice quality work. thank you.
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February 2024 by Anna Shelby
Great experience ! David was amazing and my car looks like new!! Thank you
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December 2023 by Serafin Gonzalez
Very nice……
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September 2023 by lissette gonzalez
WORSE experience of my life! NEVER AGAIN! This company ordered the WRONG part and charged me $420 for returning it! No communication, no phone calls, no updates! Nada! Never ever dealing with this company again!
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September 2023 by Phil HARRIS-Benjamin
Work on my car was done smoothly and professionally. I was kept updated at every step I’m a happy camper!!!Services: Painting
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September 2023 by Wendell Smith
Great experience Great service My car was back to perfect when I picked it upService: Painting
