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September 2024 by Mark Mojica
Came in to test drive a potential new vehicle. The salesperson who was with me during the test drive was nice but he disappeared trying to get me numbers and then another guy from accounting came out with numbers. Because I did not consent to a credit check he was showing my an APR of 15%. I knew about the Labor Day APR deals and knew I’d qualify for it. My trade was also low balled. They didn’t even test drive my vehicle and did it by looks. I sure did qualify for the low APR because I bought a vehicle at an another Honda dealership and got a better trade amount and they test drove my vehicle. There was also a lot of waiting around. I am not sure if it’s because I’m younger but I did not feel I was being taken serious.
Felt like my time was wasted here.
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September 2024 by Ron Weber
A wonderful place to do business
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September 2024 by Daniela Vasquez
Took the time to hear my concerns and meet my expectations. Juan Espinoza was super helpful and provided great customer service.
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August 2024 by Papajim W
Great follow up by Dave.
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August 2024 by Paula Couture
Best Service Manager Dave Harlan for over 20 years for my two Honda Pilots.. knowledgeable , responsive, and friendly. Service mechanics take excellent care of my car.
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August 2024 by Luz Gonzalez
Great service , worked on my 2 vehicles here
Both my cars were done at a sufficient time
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August 2024 by Kimberly Archuleta
Dave is best. Very helpful.
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August 2024 by Kreg Harsha
Nothing but the best experience at Ball Honda.Dave,Harlan and Scott Moses rock.
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August 2024 by Jeanne Hoey
Always professional service
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August 2024 by Dhavalkumar Jani
Excellent Service & Knowledgeable Service Advisor
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August 2024 by Jose Martinez
Nice experience the costumer service on service of maintained was great he has a lot experience on it and he resolved the al the question and explains how is better for as thank you JOSE FOR ALL YOU DO FOR AS GREAT JOB
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August 2024 by Martha Hill
Amazing customer service! Juan was attentive and awesome since my arrival and at time of my departure. Best service team I’ve ever encountered ☺️
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August 2024 by Jorge Rodriguez
Great service everything was done very quick Jose in service is very professional and fast
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August 2024 by Rodney Chin
I had an oil change and routine B1 service on my 2018 Honda Accord. It was completed quickly. Shout out to Dave!
Returned for additional services including wheel alignment for new tires, air filter and brake pad replacement. Eduardo reviewed the findings and kept me posted on the wait time. He added a car wash too. Great customer service at Ball Honda! Thanks again to service advisors, Dave and Eduardo!
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August 2024 by Lorraine Williamson
I had the pleasure of being assisted by Jose when I brought in my car for a tire rotation and oil change. He provided excellent customer service. Jose was friendly, professional, helpful, and made me feel comfortable with the repair process. He is definitely an asset to Ball Honda in National City.
