“Called for a repair, I had a previously quoted estimate from a complimentary inspection the previous owner of my vehicle had done, I was told I could come in same day and drop off my car. Joe ordered my part as I headed over. I was told I would pick up at closing (5pm) but instead they finished my repair by 2pm! Overall great customer service, worth the 20 minute drive from my town, which also has a Les Schwab but not as accommodating as Napa’s crew! The team in Napa makes it worth it! Ask for Joe if you like quality service and communication.”
“Thank you Napa location for getting us in 2 hrs prior to our appt, thank you for your urgency, courtesy, supreme expertise and efficiency. They repaired our tire in no time and no fee. Blew my mind! Thank you ever so kindly dream team!!!! Appreciate you!”