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October 2024 by Shannon Raymond
Wonderful assistance!
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August 2024 by Danielle
Pharmacy did not know how to transfer a prescription and hung up on me 3 times after I waited for forever.
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May 2024 by Dakota Rodriguez
Cashier at front was helpful and directed me to the pharmacy but the doctor in the pharmacy barely talked on call and when I asked for a second so I can communicate to the recipient needing the medication and he hung up
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May 2024 by Drew Barlow
So just so I’m not mistaken it does say they are open at 7 am on Sunday morning correct? I am here and it is 8:15 am and the doors are locked…. Long lines I understand, confusion with prescriptions I get it, there’s a lot of people in this world…. I am totally more than patient and a “go with the flow” type of person but at the very very least, YOU MUST HAVE/KEEP/ADHERE TO YOUR POSTED (ON FRONT OF STORE AND ONLINE) HOURS OF OPERATION!! NUMBER 1 RULE IN ALL OF BUSINESS… GIRL JUST ARRIVED TO OPEN THE STORE AND I WAS MET WITH DIRTY LOOKS AND AN UNHAPPY DEMEANOR LIKE I WAS THE ONE DOING SOMETHING WRONG…. Sad to see how far customer service has diminished/perished over the past years… But cmon there’s nothing worse than you not adhering to your hours of operation… Cmon Walgreens you can do better…
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March 2024 by Ryan N (Neerphoria)
Although Kaizer messed up and sent my infants prescription to SACRAMENTO, instead of Napa, their team stayed after hours to ensure she got what she needed. A warm moment that deserves recognition.
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February 2024 by Melodie Durham
I’m home, really sick with Covid so placed an order online for delivery. I left room for substitutions with each item because I know what a hassle that can be if you don’t. Two of the items I needed most in my order were deleted. Even though they were listed as available in the app, I received a message saying they were not. I tried calling my delivery person, I tried calling the store, I tried calling the corporate number and I tried the chat function. I could not make any contact. Then when the delivery person arrived they wanted my ID for the 12 ounce bottle of NyQuil that I bought. I’m 63 years old - pretty sure anyone with eyes could tell I’m over 21. Then he wanted me to sign the screen on his phone for the item. I kept trying to explain that I have Covid and he shouldn’t be anywhere near me but the delivery person didn’t speak English. What a really fun experience this has been! Horrible customer service! Definitely will not be using Walgreens again!!*** Note - I ended up ordering the rest of what I needed from CVS through Instacart. They actually check with you when they have to make substitutions so nothing gets left out of your order. I will always use them in the future.
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December 2023 by Missy Northrip
What happened with people waiting in line like everyone else. I'm in line waiting a people think they can just line jump and it's okay. Staff allows this to happen without a word. Telling the few that complain about it that it's okay, really quick, I'm sorry. If you're sorry don't allow it, ask everyone to get in line when brought up. This is not okay. Other people were also waiting. Or if you have already talked to a pharmacist please wait for them to actually call your name like a normal person.
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November 2023 by Kevin B.
This local Walgreens has several amazing employees, but I want to point out one particular retail clerk who went above and beyond this past week. Her name is Merris spelling?). She stopped her routine completely to focus on my search for a couple of items. She took her time and showed me different brands located in different departments and made sure I had exactly what I needed, comparing prices, double checking for the correct size and the one most recommended.Merris should get a raise! She is the best!
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November 2023 by Jennifer S.
DeeDee at the photo center was the most miserable rudest person I've ever had talk to me. I was waiting by the pick up line and she asked me "what" instead of hello or how can I help you, she couldn't find my order and I offered to give my confirmation number and she said it was "useless to her" after finally finding my order she said "it's not ready." Nothing else. I asked how long and she sighed and said maybe 5-10 minutes. If you hate your job that much quit please.
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October 2023 by SHADOW SIX
Terribly chaotic, poor customer service and they're incredibly disorganized. Go somewhere else at all cost if you can. Been coming here for 7 years, same neds and they used to be great years ago but it's horrible
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October 2023 by terry mesa
Friendly
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October 2023 by Jennifer Locke
Total joke! They have no staff and keep talking on new business as other pharmacies close.
Corporate office, stop the greed and pay your people!!!
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October 2023 by Don Tyler
All Walgreens pharmacies have imploded but this one tops it all…in so many ways.
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October 2023 by Thelma Hicks
If I could give a zero I would! At 9am they said it would be an hour. At 11:20 they said it would be an hour. I am still waiting!
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October 2023 by Maggie Scott-Weathers
They are listed as a place where you are supposed to bring returns for a handful of large retailers who ship using FedEx. Staff refused to accept the packages. Totally unhelpful and the one person told me the reason they couldn’t help was because “the printer takes too long” !
