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June 2024 by Childish Merc
So what's the point of having items in stock if I can't make an order online explain to me the logic behind that
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October 2023 by Rocio C.
la verdad tengo una mala experiencia con los trabajadores de coliseum mi esposo compró unos guantes para mi niño para portero pero lamentablemente no era de su talla fuimos a cambiarlos y ya no los quisieron cambiar porque dijieron que estaban sudados y que ya estaban usados esta es la segunda vez que asen eso y se portan muy déspotas! tenga mucho cuidado cuando compren algo ahí!
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June 2023 by Ghaemi350z
Bought an authentic soccer jersey from them, unfortunately it arrived and i noticed a hole in it. Contacted their store number and they told me to call the customer service number, where nobody ever answers. Tried emailing too, no response. Terrible customer service.
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January 2023 by Jason Calderon
Terrible customer service
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January 2023 by Jenene Crockett
Horrible Christmas gift exchange policy, to simply switch the size
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May 2022 by Abigail P.
I came to buy items, business was guaranteed!! And the employees working on 5/26/2022 locked the doors early before closing time and and turn off the lights when we were at the door. Very disappointed. Don't come to this store.
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November 2021 by David Rogers
Well first of all they dont keep to their word, so that would be a start. They screwed up the shipping of my item (I paid for USPS shipping as my receipt shows, but they sent it UPS which cost them less but I was charged handling fees) I emailed Coliseum Sports about the issue and they told me that I would be refunded for those charges. So I went ahead and paid the charges expecting I would be refunded, but since then they have ignored all my emails completely. I DO NOT RECOMMEND this store, very shady business practices. Trying to make money off of the shipping fee that I paid is completely wrong (UPS is cheaper than USPS to Canada), these guys are scum bags.
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November 2021 by David Rogers
One of the worst customer service experiences that i have ever had. They sent me a package via the wrong shipping company (I paid for USPS shipping but they chose to use UPS probably because they are cheaper to send to Canada than USPS, so it seems like they were trying to make money off of my shipping fee). I contacted them about the issue and was promised a refund for the taxes/handling fees that UPS charge as long as I accepted the package and paid for the taxes/handling fees out of my own pocket. Which I did, I then sent them the receipt for how much I am owed but since then I have heard nothing and they are ignoring my emails. Bad business practices going on at this place. THEY SCREWED UP MY ORDER AND ARE DOING NOTHING TO REMEDY THE SITUATION. Be wary when ordering from them.
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June 2021 by Joseph Madrid
Very good store. Everything is easy to find and the people are very nice
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May 2021 by Stephanie Van Zandt
The customer service is excellent ! Renee is the friendliest sales rep around . He is defiantly in the right business.
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May 2021 by Antony Carapia Munoz
Best store ever
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March 2021 by Angel S.
I walked into the store wanting to try on a pair of shoes, and I ask for my size and the guy brings out the shoes and hands them to me, I asked if they price matched, he said no, he asked if I was just going to try on the shoe or if I was going to buy, I said I was just going to try on the shoe because I didn't have the money on me, he took the shoe away from me and said go try somewhere else and still had the nerve to smile at me. Had me pissed
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December 2020 by John Varone
Cleats delivered to the wrong address and they wouldn't refund my money. Now I'm out $230.00
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January 2020 by SQ JR
Over priced ; even on 50% of days
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November 2019 by Jose Gutierrez
Great customer service!
