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February 2024 by Tim Sartoris
Brought in a latest model smartwatch with a broken band and before I could finish explaining why I'd come in, she politely requested to see it, disappeared for 2 minutes, and came back with a perfectly repaired watch band. Excellent!
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January 2024 by Rose B
Nice women. They are so knowledgeable about jewelry and watches and repair them too.They also quickly replace watch batteries there for $12.00 so its worth keeping an old watch. Keep up the great work River Park Jewelers!
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January 2024 by Mark Johnson
Quick and efficient service with a smile!
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January 2024 by Kevin Lynn
They were very helpful, showing me multiple option.
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December 2023 by Gabrielle Williams
excellent! resized a watch for us within 10 minutes for $20!
Will come back & also recommend.
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July 2023 by Missy V.
I needed my engagement ring measured with a digital caliber. I called ahead just in case and the woman over the phone said absolutely, come on over. Once I got there I was greeted and immediately assisted. Forgot to get her name, but the woman who helped me was kind and inviting. Thank you! I was in a pinch and you helped me out significantly!
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June 2023 by Marvin Lahr
The owner is very nice and helpful
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February 2023 by George F. Knopp
Lovely ladies. Fair, honest with a great sense of humor.
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August 2022 by jaques Vieira
Nice jewelryNice service
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June 2022 by trav perk
Nice lady owns this place and she shined my necklace for me and she did a wonderful job and only charged me for the new class I really appreciate her and her business here at the river park plaza mark plaza definitely 5 stars
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May 2022 by Maria I.
I needed to get my new anklet fixed and the lady in there, probably the owner, fixed it for me after one day and didn't charge me since she didn't need to use any new required stuff to fix it. She's so sweet and awesome! Before I went to this place, I went somewhere else and they told me they couldn't fix it at all...which was sad cause I loved this anklet.. but thankfully it's fixed now Anyways she made my day and I really wanted to hug her! She was so nice and I will be back here for future services
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May 2021 by Angler For Life
Best jewelry store in napa, great service and pricing that won't bust the bank.
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May 2021 by James “COWBOY JAMES” Silva
They were very helpful to when i wanted to take out couple of the lacks of the wrist band of my watch.
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April 2021 by Olivia R.
Don't come here for engagement ring repair, this place doesn't even deserve to have 1 star. I read a negative review not to come here for a ring repair despite that I'd like to give this place a chance since there are positive reviews, boy was I wrong! I dropped my ring on Friday the owner told me she'll call me Tuesday to let me know the estimate. I called her on Tuesday to ask she still has the ring the guy will pick it up later that day, I then ask her how's the guy if he's trustworthy since my first time here and yes I'd like to know, she got angry why I asked her that just means I don't trust her, there's a language barrier there, she took it the wrong way she was so defensive and she was calling all the saints, that great as I'm Catholic myself but there's nothing wrong by asking for reassurance. She got so upset it seems like she doesn't even need any customers good for her. She's so rude, she should know better how to treat people since she's 50 yrs older than me. So I went back and took my ring without any work done. I went to Dong jewelry repair shop in Vacaville where I had my ring resized 2 yrs ago I only had to wait for an hour and only charged me $100 he's super good with his customers. Do yourselves a favor go someplace else.
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March 2021 by Adrielle M.
The Lady that owns the store is a sweet and very kind lady. Easy , fast, repair. I came here to fix a watch. Excellent service! Thank you.
