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October 2024 by grecia aldana
She was very rude, I called and asked her about some vaccines for my dog and she hung up on me, she was very racist since I have a clue when I speak English
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August 2024 by Paul Freitas
Rufus loves to get a bath at pet food express. He gets two free dog biscuits and a lukewarm bath with eucalyptus shampoo.
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May 2024 by Dan Napa
Expensive dog food. Not all brands
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March 2024 by Oldguard67
Bought a harness there today new dog I picked up from the shelter
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March 2024 by Noemi Morales
The best place for our pets
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January 2024 by Janice Twomey
I have been a loyal shopper at Pet Food Express in Napa since I moved here over a decade ago. In large part due to the excellent customer service I’ve received from Joe, who I believe is the store manager. He is wonderful and very knowledgeable. Today I was in to purchase a cat tower and Ava took superb care of me. She went above and beyond, even carrying the cat tree to my car to make sure it would fit it my backseat. Thank you very much, Ava. What an awesome team at this store. ?? ??
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December 2023 by Sydney Gallop
Tori was really helpful with helping us to find quality items as first time dog owners. Made us feel comfortable to ask questions and took her time explaining the pros and cons of various products. Made it a really easy experience, would highly recommend
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October 2023 by Lillian Piol
Professional, knowledgeable and friendly staff.
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October 2023 by Rosalee Regalado
Great customer service. Quality pet food. Food for pre-diabetic dogs. However, they do not carry familiar dog food- name brands like Hills but Great selection
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October 2023 by marcia yokoi
The best!!! Employees much much more friendly and accommodating than Petco!!
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October 2023 by Susanne Santos
Expensive, but great staff
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October 2023 by Tone C.
PET FOOD EXPRESS! Let me tell you something, front the moment I arrived in the parking lot I could see smiles from the staff from the outside. That definitely drew me in and my Fur babies. Being a pet store you would think it's smelly or dirty. Not pet food express Very clean and smelling fresh. The staff are kind and very knowledgeable. They helped me through everything I needed. Plus the Pet wash is a awesome touch. Even if you don't have a pet. I recommend this to anyone to walk on in and get your day changed with the awesome staff they got. Thank you for everything that you do.
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September 2023 by Cesar Mendoza
they are friendly . always helpful and great attitude. thank you for all your help. my dog and I appreciate it. =)
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September 2023 by C M
they are friendly . always helpful and great attitude. thank you for all your help. my dog and I appreciate it. =)
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September 2023 by Karen Albrecht
They are so helpful and knowledgeable and pleasant there.
