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January 2024 by Ariel K.
I love these ladies. The location doesn't have curb appeal but the women are great. They do a good job for very reasonable prices. I've been going here for years but was just looking at my clean dogs and decided I should post a review!
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May 2023 by RAFAEL GARCIA AVILA
The best grooming place in Napa. Annie does the best job and treatment for our furry babies!
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May 2023 by Tuco Lopez
My dogs love to go thereThe service is great
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April 2023 by Javier Calderon
I have been taking our Dear Max and now my sister’s dog Browne to Pets Cut with Annie, who has been a fantastic groomer since we started booking with them 14 years ago. Max has become old, and he gets a bit grumpy, but she has patience with him. Today she told me maybe consider giving him something to calm him down so he doesn't stress during a haircut, as when dogs get old, they tend to be more sensitive and get tired quickly. I get it is harder to work around a dog that moves too much, and they also need to be safe.She is very personable, always paying attention to details and special requests. She communicates well and is diligent with all reservations made.In the all the years we have been using their services we have always been satisfied with each visit knowing that they take pride in the care they give our dog. Max always looks wonderfully groomed, smells great and couldn't be a happier little guy after his visit. Max is always a fun and super energetic mascot but they always welcome him with the best smile and enthusiastic hellos. It helps that they always have great advice and kind suggestions. I would definitely recommend their services.
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April 2023 by fatima avila
I brought my pup and the old lady was very rude and super aggressive with my pup she would hold and move her extremely hard and aggressive and my pup was scared and crying superLoud she even peed herself… when the old lady groomer handed me my pup back she wasn’t gentle she like threw her in a way in my arms and was rude and said now it’s 20 bucks because she peed… I have never had such a bad experience like this before at other groomers. My pup has anxiety and is frightened of nail trimming… this isn’t an excuse for her to mistreat my pup when there’s a lot of other pups with the same fear. As a professional you should know how to handle these types of situations especially if you’ve worked with many dogs ! She also did offer us a treat like how she did with all the other clients. Safe to say I will never be returning to this groomer. And to top it off half of my pups nails weren’t trimmed. Don’t work with animals if you don’t have the patience and love for them they have feelings too and can sense the bad vibes from this groomer
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January 2023 by John H.
This small shop always does a really great job. You know that they do such a good job because of how long their waiting list is to get in. If you get an appointment, don't miss it. They complete the haircuts quickly, efficiently, and the dog always has a good time.
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August 2022 by Sam S.
I came across Pet Cuts when I had an awful experience with Petco. I was driving on Lincoln when I stopped by 8 weeks ago and made her appointment. I thought the groomer did an amazing job and easy to communicate we ask for a standard schnauzer haircut with no skirt. Thank you so much.
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February 2022 by Alberto Villegas
Always do a great job and are very sweet and accommodating.
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February 2022 by Erika O.
They are not currently taking new clients. This should be reflected on the business' profile.
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December 2021 by Froi Irizarry
She groomed my kaboodle
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December 2021 by Patricia Henslee
I took a homeless dog to get her nail clipped. She won't let anyone touch her feet. But they wa very patient with her. They did a fantastic job. Now she prances as she walks.
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September 2021 by Tori Compton
Only gave two stars because this place used to be my go-to to get my dog's nails cut.I don't know what kind Of change of ownership happened or when it was, but ever since then not only do they seemingly rush through cutting her nails, but they're almost always closed nearly a full hour before the posted closing time (4:30on the door is the closing time I was holding them to,530 on google; only had to make that mistake once) And usually I don't like to beA Negative NancyTrolling onReviews, but the least they could do is update the hours on the door. so I suggested they edit the hours through here to 3:45; maybe those who continue to take their pets here won't find themselves as frustrated as I've needlessly been too many times. sorry yal, going elsewhere at this point ??
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July 2021 by Amy S.
I took two Yorkies there and she did a great job on two puppy cuts. I like that she doesn't keep them like my last groomer. For the price I am very happy with the service she offers.
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March 2021 by Rich Redfern
They do excellent grooming!
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March 2021 by Penny A.
I heard the owner was grumpy but you will always get what you asked for so I expected her to be "all business" and that is fine. But as a first time customer with an eight-month-old puppy she gave me about 60 seconds or let's say being generous, maybe two minutes while she was working on another dog. She didn't even look at my dog while I was explaining what I needed and she immediately got annoyed with me. What did I expect? That she would put down her clippers come over to the counter and look at the dog with me. Give me time to demonstrate what I wanted. I gave her a picture and said I wanted her face like this but I don't want the body shirt. "I hate short hair." I just wanted her to trim 2 inches off the body and to leave the legs puffy. So what does she do? She hears 2 inches and she shaves her down to 2 inches. Because she didn't take her time to listen to me. She shouldn't have been so offputting and impatient. She made me feel insecure. And the cut is all choppy. You see nothing but choppy gashes even in the face. She's not an artist. I've had groomers that cut like they are doing human cuts. This was sloppy. And the beard is way too long. The only thing I said to her was, wow that's shorter than I expected. But there was no reason to discuss it because what could I do at this point? Other than just not go back.
