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February 2024 by Eve Howard
Dr Mary, Dr Lester and Dr Dyson are top notch vets at Napa Small Animal Hospital. Convenient, good techs, fair prices, always insightful options offered. The only issue is that when short staffed they can be hard to get an appt with (which is frustrating w/a sick pet), but hopeful they are staffed up now as last appt was very easy to secure.
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February 2024 by kelly oregon
Dr. Ken and Jessica at the front desk were so helpful, friendly and put my mind at ease when I had to have the rest of my tiny dog’s teeth pulled. She is doing great, and I have so much confidence in my new vet! They emailed me options for pet insurance and informed me about a new medication that will help with her arthritis. I believe we are in good hands.
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December 2023 by Julie DeSoto
We LOVE the staff at Napa Small Animal Hospital! They are so experienced, knowledgeable, and most of all, kind.We trust them with our two furry babies, to always listen to our concerns, and explain all testing, options and procedures.Simply the best!
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December 2023 by Laura Cropper
I appreciate NSAH so much! They are always friendly and welcoming. They’ve taken care of my Maltipoo Stella for years now. They always educate me and give me options. They also have great communication and keep me up to date with vaccines and checkups.
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December 2023 by Clint Brown
Do not use this vet! We tried this office based upon its great reputation. The reputation must have been earned prior to the new vet taking over. The staff and rotating group of vets, who don’t actually work there, are indifferent at best. They have no concern for animals, which makes me question why they are doing what they do. Beyond their lack of concern for pets, their business practices are questionable. There was very little transparency when it comes to cost. We were told we paid for a series of vaccines and then had to pay $50 per visit for something we had already paid for. When I brought this to the office manager she said “it is what it is, sorry”. Don’t be fooled, find another vet!
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November 2023 by CynR55
On time, wonderful staff and the vet spent time with Patty and me to check Patty's limp as well as complete a thorough physical exam, with explanations as she proceeded.. Patty will have to go back but that's to be expected.
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September 2023 by Walt Gernns
I can’t say enough about how well my dog and my wife were treated at small animal hospital. After a night of my dog being sick, I placed a call to them and within 2 hours my dog was diagnosed and on the road to recovery. No appointment, no excuses why they couldn’t see him, just honest customer service.
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August 2023 by Kathleen Smith
Always been a ‘small town vet, that cares for animals and people. Treatment is personal. My 16 year old cat is in GOOD HANDS!Kathleen Smith
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May 2023 by Chelse Rinehart
They have been my family's vet since I was a little girl. They are responsive, caring, genuine, and informative. Everything you hope for in a vet! Highly recommend.
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May 2023 by Dawn Selanders-Mercer
They have taken care of all our animals! We love the drs. I think they are reasonably priced!
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April 2023 by Vicki Holland
I certainly would give you a 10!I'mn the last 30 yrs you have saved 2 of my cats from the brink of death and I trust you completely!miss some drs that left but change& retirement inevitable lovee angel,Mercy,Jerod and Bubba Lou!
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February 2023 by Chaz Crosier
I moved to Napa in July of 2021 and was looking for a great vet for my dog Chompsky who is getting older and has some health issues. Since then, He has had three surgeries to remove some cancer growths. The Vet was amazing and Chompsky is doing great! I am super grateful for the amazing team at Napa Valley Animal Hospital! The entire team is really great and super friendly. They obliviously love animals and it shows in their compassionate care. My new puppy, Cece is now being seen there and we are very happy with the services they provide.Highly reccomend Napa Valley Animal Hospital!
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September 2022 by Catherine Enfield
It takes FOREVER to get an appt. Staff is indifferent about urgent care needed. Would NOT ever recommend this clinic. Going elsewhere - won’t look back since they lost Dr. Callie (excellent vet & she left them).
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August 2022 by Anna Sukhova
I have been bringing several of my pets here for their entire life, 8-12 years. In the last few years I've had some unpleasant experiences. As a result I have gone to different vets for some of my newer pets and fosters to check out other clinics in the valley.This morning solidified my bad feeling about this place. I had my pet seen at a different clinic which prescribed some prescription food, I did not ask if they stocked it and they are closed on the weekends. Petco does not stock the food and I needed some in a pinch. I called Napa Small Animal Hospital and the receptionist informed me that even though I had a physical prescription for the food AND they stock the food, they would NOT sell me even a few cans of food since they have not examined the pet.I'd understand if I was trying to purchase some strong narcotics or something, but this is pet food, not even pet medicine. Silverado Vet was much more kind and was more than willing to sell me a few cans to hold me over for a few days.
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August 2022 by TravElla Lopez
STAY FAR AWAY from this vet! I have been bringing our family pets here for over 15 years and never had a problem until these past two months (July/August 2022). My pets are in need of their flea medication but are being denied because they are due for their annual exam. I tried to book an appointment but was told they are booking a month out and do not have the following month open and to call back on the first of every month to try and get an appointment.I used to get text messages letting me know of when my pets were due for their exams and vaccines but now, nothing. I never got a follow up appointment for the second does if leptospirosis. I can’t believe how horrible they have become and reading that the previous own sold the company, it all makes sense.Horrible staff horrible vet. They don’t care about you or your pets.
