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February 2024 by Robert Shiota
Great help from the staff. Happy and energetic. Had to get balloons for Senior night. I got Napa High School colors. They have other colors too.
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February 2024 by Rich Lee
Always a fun place to go with great food and great service.
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February 2024 by Cheryl Gribble
It seems like the people who work there are upset about something.And they dont hold much inventory - in the drawing, sketch, paper catergory.
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January 2024 by William Molinari
Helpful and knowledgeable staff
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January 2024 by Bruce K.
My friend had a thing to pick up here and so it was super easy. Her name was on the invoice and it's sitting in the display at the entrance. Just like picking up ordered-ahead food at a take out, this is ordered-ahead art supplies.No one checked ID or asked, we just grabbed and go. That seems weird but it works.
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December 2023 by Bruce K.
My friend had a thing to pick up here and so it was super easy. Her name was on the invoice and it's sitting in the display at the entrance. Just like picking up ordered-ahead food at a take out, this is ordered-ahead art supplies. No one checked ID or asked, we just grabbed and go. That seems weird but it works. [Review 20996 overall - 513 in California - 1981 of 2023.]
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December 2023 by George Van Grieken
This is THE place for any framing jobs. They are thorough, helpful, and have reasonable prices. It's the first place I go to for framing needs.
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December 2023 by Geoffrey Lake
This is one of the busiest shopping times of the year and only three clerks were checking people out. The line long enough to be into the store aisles. Management needs to provide more checkers. I stood in line for over a half hour for a single item.
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November 2023 by Dawna Monckton (Baby Love)
Shopping Therapy. They are having a great Black Friday Sale! Customer Service was good. Store was clean & organized. Overall it’s a good store, this store is small compared to other locations, it feels a little cramped.
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November 2023 by Jennifer Noonan
Really nice service by Carol the manager, she took care of me with a smile!
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September 2023 by Mark Wallace
Great customer service, good weekly sales.
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September 2023 by Dennis Wertz
Excellent selection and numerous sales
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July 2023 by Red Is (Lost)
Do not shop here. Unprofessional management behavior (Carol, middle aged blond woman hair around chin length) and you will be humiliated for just coming into the store it seems. I will explain if you read on but I repeat do not shop here.My boyfriend and I went into this location as we have many times before and had the worst experience due to their manager whose name was Carol. My boyfriend had barely had time to walk in the door and over to the paint section before Carol was right in his face practically yelling "is there something I can help you with?" To which my boyfriend replied he literally had barely walked in the door and he was fine. I made a comment as to why she needed to yell, put down the casting resin I had been reading the package for and walked towards the pen section which was a ways away in the store. I barely had time to reach down and grab a pen before Carol came up to me and proceeded to then ask if I needed help. I told her she already asked me that and she said "actually I asked your friend." And I asked "is there a reason why you are gonna just follow me around the store?" Because instead of walking away after our interaction she pretended to be adjusting things on the shelf literally right next to me didn't even step away from me at all. At this point I told my boyfriend I was leaving and wouldn't be shopping in this store anymore due to her blatantly (what I'm assuming was profiling me but not sure what for as I was dressed nice and didn't have some huge bag on me). I went to the front of the store and asked the cashier if there was any other manager besides Carol on duty. Then here comes Carol again and she proceeded to tell me the customer service number and then had the audacity to ask me if I was going to "return the product" she knew I had in my purse. To which I laughed and immediately held my purse open and out for her to inspect . She looked into it refused to even touch it and upon seeing nothing she proceeded to tell me her employee has apparently SEEN me place an item in my purse and I said really well then where is it? And tried to thrust my purse at her again to which another employee stated she saw me out the casting resin in my purse when I had put it back where I had gotten it from. I proceeded to ask them if they bothered looking at the damn shelf where I had left it? Or maybe checked their cameras before making offensive assumptions that are not only false but incredibly humiliating when I had done no such thing. I'm not sure what me and my boyfriend did within 60 seconds of walking in that made this woman decide to target me and ruin my shopping experience. I'm also not sure why they employ people who are so outrageous they are going to openly LIE and say they saw me put something in my purse that was impossible as I hadn't. She barely uttered a I'm sorry (nothing more, no sincerity even, she still has the most smug self righteous look on her face) it almost seemed as if her and the other employee who lied were expecting me to have it hidden somewhere on me still and that they didn't believe it even when I thrust my purse at them which they refused to inspect. I used to regularly shop in this store and now after this experience where I was mistreated and disrespected in front of not only customers but what seemed to be their whole staff I won't be shopping here as long as Carol and her terrible behavior as a manager is still employed. I've never been so offended in my life. Nothing was done to even fix what she has done nor did she care how she had made me feel.
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July 2023 by Red P.
Update: I've received no contact back from the corporate number that assured me I would recieve follow up. They do not care about the humiliation I was put through in their store and turns out I'm not the only one Carol has done this too. She needs to stop accusing people who have done nothing wrong. Do not shop here. Unprofessional management behavior (Carol, middle aged blond woman hair around chin length) and you will be humiliated for just coming into the store it seems. I will explain if you read on but I repeat do not shop here. My boyfriend and I went into this location as we have many times before and had the worst experience due to their manager whose name was Carol. My boyfriend had barely had time to walk in the door and over to the paint section before Carol was right in his face practically yelling "is there something I can help you with?" To which my boyfriend replied he literally had barely walked in the door and he was fine. I made a comment as to why she needed to yell, put down the casting resin I had been reading the package for and walked towards the pen section which was a ways away in the store. I barely had time to reach down and grab a pen before Carol came up to me and proceeded to then ask if I needed help. I told her she already asked me that and she said "actually I asked your friend." And I asked "is there a reason why you are gonna just follow me around the store?" Because instead of walking away after our interaction she pretended to be adjusting things on the shelf literally right next to me didn't even step away from me at all. At this point I told my boyfriend I was leaving and wouldn't be shopping in this store anymore due to her blatantly (what I'm assuming was profiling me but not sure what for as I was dressed nice and didn't have some huge bag on me). I went to the front of the store and asked the cashier if there was any other manager besides Carol on duty. Then here comes Carol again and she proceeded to tell me the customer service number and then had the audacity to ask me if I was going to "return the product" she knew I had in my purse. To which I laughed and immediately held my purse open and out for her to inspect . She looked into it refused to even touch it and upon seeing nothing she proceeded to tell me her employee has apparently SEEN me place an item in my purse and I said really well then where is it? And tried to thrust my purse at her again to which another employee stated she saw me put the casting resin in my purse when I had put it back where I had gotten it from. I proceeded to ask them if they bothered looking at the damn shelf where I had left it? Or maybe checked their cameras before making offensive assumptions that are not only false but incredibly humiliating when I had done no such thing. I'm not sure what me and my boyfriend did within 60 seconds of walking in that made this woman decide to target me and ruin my shopping experience, but she has no management experience or she would have known that if she didn't see it she shouldn't accuse a paying customer. . I'm also not sure why they employ people who are so outrageous they are going to openly LIE and say they saw me put something in my purse that was impossible as I hadn't. She barely uttered a I'm sorry (nothing more, no sincerity even, she still has the most smug self righteous look on her face) it almost seemed as if her and the other employee who lied were expecting me to have it hidden somewhere on me still and that they didn't believe it even when I thrust my purse at them which they refused to inspect. I used to regularly shop in this store and now after this experience where I was mistreated and disrespected in front of not only customers but what seemed to be their whole staff I won't be shopping here as long as Carol and her terrible behavior as a manager is still employed. I've never been so offended in my life. Nothing was done to even fix what she has done nor did she care ho
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July 2023 by nora simpson
Nice people. But disappointing. Not much paper
