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“I’ve need a mattress for awhile now , never have wanted to jump the gun always making excuses about money what not . I checked out every mattress store within Napa, everyone had great offerings tbh but idk there was something about mattress firm that sold me . Last store on my hunt full day of looking I wasent in the mood , I went into the store and a sales representative named Carl approached me , I just wanna say great attitude , he literally snapped me out of my funk and made the best stop of the day . I had a different store try to sell me on what I dident what just based on my size and he reassured me the correct knowledge to buy the bed I really wanted . I am so happy with my new bed thank u Carl !!!! U make my sleep actually an exciting thing I look forward to to ! .”
“Michael was great and a joy to work with on getting a replacement remote for a discontinued FlexSteel power recliner for my mom. After looking through various websites and trying supposed "universal" remotes with the chair, Michael and Custom House Furniture came across my searches. Despite me being in Illinois and their business being located in California, Michael provided the most prompt and courteous service in helping me get in contact with FlexSteel and ordering one of their remaining remotes.
I likely won't be in the California area much, if ever, but if I am and I'm the market for any furniture I know I'll stop here first.
Thank you guys so much!”
“Excellent customer service! Lou was so helpful in finding the just-right mattress and made the whole delivery run very smoothly. Great selection of a wide range and high end mattresses! Best customer service I have ever experienced in mattress shopping. Can’t recommended highly enough!”
“We love supporting local businesses, our sales associate was awesome and so were delivery guys!! We love our new Luxury matress, we are sleeping so comfortably, Thx!!!”
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“Their delivery team Enrique and Oswaldo are amazing. The guys are super efficient, kind and took great care of us. They got our bed set up and walked us thru the features of raising and lowering. I highly recommend them!!”